Customer-oriented General Manager with 2 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Hi, I’m
Dhrupa Desai
General Manager
Ahmedabad
Summary
Overview
4
years of professional experience
2
years of post-secondary education
3
Languages
Work History
Dev Opus Pvt LtdAhmedabad
General Manager
01.2022 - Current
Job overview
- Oversee day-to-day operations, assigning weekly
performance goals and assuring their completion, while
accomplishing your own goals. - Recruit, onboard, and train high-performing employees to
achieve sales, profitability, market share, and business
plan objectives. - Maintain project timelines to ensure tasks are
accomplished on time. - Develop, implement, and maintain budgetary and
resource allocation plans. - Delegate responsibilities to the best employees to
perform them while enforcing all policies, procedures,
standards, specifications, guidelines, training programs,
and cultural values. - Resolve internal staff conflicts efficiently and to the
mutual benefit of those involved.
Dev Opus Pvt LtdAhmedabad
Client Relationship Manager
09.2021 - 12.2021
Job overview
- Address customers' concerns in a timely manner.
- Manage challenging situations that may affect customers.
- Collaborate with internal teams.
- Identify customers’ needs and wants.
- Collaborate with internal teams.
- Write and submit reports to the client director and senior
management.
Fedora SolutionsAhmedabad
Senior Executive - Client Servicing
08.2019 - 11.2020
Job overview
- Address customers' concerns in a timely manner.
- Manage challenging situations that may affect customers.
- Collaborate with internal teams.
- Identify customers’ needs and wants.
- Collaborate with internal teams.
- Write and submit reports to the client director and senior
management.
G-ONE AGRO PRODUCTS LTDAhmedabad
Marketing Manager
05.2013 - 05.2015
Job overview
- developing and improving marketing plans unique to different
products - networking with suppliers, large contractors, partner
organizations and other business stakeholders - monitoring ongoing marketing campaigns and spending based
on the budget allocated - ensuring distribution of marketing materials
- monitoring market trends and analyzing customer activities to
identify business opportunities
Sparsh EventsAhmedabad
Marketing Executive
08.2012 - 03.2013
Job overview
- developing and improving marketing plans unique to different
products - networking with suppliers, large contractors, partner
organisations and other business stakeholders - monitoring ongoing marketing campaigns and spending based
on the budget allocated
Education
L.J.Institute of Masters of BusinessAdministrationAhemedabad
MBA from Marekting
04.2011 - 04.2013
University Overview
LJ. Institute BBAAhmedabad
BBA from Marketing
University Overview
Skills
Communication Skills
Timeline
General Manager
Dev Opus Pvt Ltd
01.2022 - Current
Client Relationship Manager
Dev Opus Pvt Ltd
09.2021 - 12.2021
Senior Executive - Client Servicing
Fedora Solutions
08.2019 - 11.2020
Marketing Manager
G-ONE AGRO PRODUCTS LTD
05.2013 - 05.2015
Marketing Executive
Sparsh Events
08.2012 - 03.2013
L.J.Institute of Masters of BusinessAdministration
MBA from Marekting
04.2011 - 04.2013
LJ. Institute BBA
BBA from Marketing
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