Monil Dineshkumar Rana
Bharuch
Summary
Dynamic professional with a proven track record at Ujjivan Small Finance Bank, excelling in micro mortgage management and customer satisfaction. Adept in data analysis and team collaboration, I drive marketing strategies that enhance sales operations and foster strong client relationships, consistently achieving targets and resolving complex challenges.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Ujjivan Small Finance Bank
Cluster Manager
Bharuch
10.2024 - 10.2025
- Handling Micro Mortgage product in secured department
- Handling branch collection portfolio
- Supervising collections & visits with financial reports
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked with cross-functional teams to achieve goals
- Marketing Activities with Sales Officer and Supervise
Kinara Capital
Branch Head
Ankleshwar
01.2020 - 09.2024
- Maintain hub and Spock location client base on BL product
- Taking Daily Reporting of Sales Officer
- Supervise the collection and financial report
- Commercial and GIDC area’s understanding customer’s business model from starting to last stage
- Process file login stage to disbursement stage
- Daily Marketing Activities
IndusInd Marketing and Finance
Collection Executive
Bharuch
06.2015 - 11.2019
- Handling collection portfolio of bucket
- Collection for customer visit
- Daily maintain for collection MIS
- Repossession process undertaking of TW/ 4W commercial vehicles
Shree Ram Transport Finance
Jr. Product Executive
Bharuch
02.2013 - 05.2015
- Handling sales and collection portfolios
- Supervise the collection and financial report
- Customer visit for collection
- Maintain daily collection MIS
- Daily marketing activities
Education
B.Com. - Banking and Finance
BAOU University
Ahmedabad Skills
- Strong Convincing Power
- Decision Making
- Leadership
- Marketing strategy
- Sales operations
- Data analysis
- Team collaboration
- Effective communication
- Problem solving
Languages
- English
- Hindi
- Gujarati
Timeline
Ujjivan Small Finance Bank
Cluster Manager
10.2024 - 10.2025
Kinara Capital
Branch Head
01.2020 - 09.2024
IndusInd Marketing and Finance
Collection Executive
06.2015 - 11.2019
Shree Ram Transport Finance
Jr. Product Executive
02.2013 - 05.2015
B.Com. - Banking and Finance
BAOU University