Dhruv Chawla
IT Business Analyst
Faridabad
Summary
Dynamic IT professional with a strong background in project management and digital solutions. Expertise in spearheading digitalization initiatives, collaborating seamlessly with stakeholders to enhance underwriting processes. Known for delivering successful projects and contributing to sales strategies for enhanced product adoption.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Business Analyst
Decimal Technologies
Gurgaon
01.2023 - Current
- Led a dynamic Rapid Application Development team in creating "Underwriting Workbench" for EXL, aimed at digitalizing ,enhancing underwriting processes and decision-making.
- Conducted iterative product walkthrough with EXL Head for effective improvements.
- Collaborated closely with business stakeholders and subject matter experts to gather and analyse requirements, translating them into technical specifications and development plans.
- Played a pivotal role in sales calls, showcasing platform features for successful adoption.
- Worked as a consultant in a Time & Material (T&M) model for AU SFB (Small Finance Bank).
- Led the revamping of the current CASA Revamp (Current Account Savings Account) solution and architecture by introducing a new mobile and web application.
- Prepared crucial documents like Data Flow Diagrams (DFDs) and Functional Specification Documents (FSDs), facilitating effective communication between stakeholders and development teams.
- Conducted comprehensive API research, integrating them for improved system efficiency.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted requirement gathering sessions with key business users to collect information on business processes and user requirements.
Associate Software Engineer
Decimal Technologies
Gurgaon
06.2021 - 12.2022
- Collaborated with Alfeco, South Africa, digitalizing their Employee Onboarding Process via Web Application.
- Spearheaded development of in-house project "Resource Management Unit" aiming to digitalize organization's resource management processes.
- Successfully deployed the platform, which is currently utilized to manage workforce of 400+ employees.
- Led demos for internal stakeholders, incorporated new business requirements, and authored detailed technical documentation post-implementation.
- Managed JIRA & Confluence, implementing automation solutions, custom workflows, and integrations, significantly improving process efficiency across the organization.
Education
Master of Computer Applications -
Amrita Vishwa Vidyapeetham
Amritapuri 10.2021 - 12.2023
Bachelor of Computer Applications -
Guru Gobind Singh Indraprastha University
Delhi 07.2018 - 03.2021
Skills
Business Analytics
Research & Development
Project Management
Data Analysis
JIRA
Technical Writing
PostgreSQL
Figma
Strategic Planning
Competitive Analysis
Product Development
Gap Analysis
Quality Assurance
Microsoft Office Suite
Test Case Scenarios
Accomplishments
- Awarded the Kudos Award for exemplifying delivery Excellence in Q-4 FY22-23.
Timeline
Business Analyst
Decimal Technologies
01.2023 - Current
Master of Computer Applications -
Amrita Vishwa Vidyapeetham
10.2021 - 12.2023
Associate Software Engineer
Decimal Technologies
06.2021 - 12.2022
Bachelor of Computer Applications -
Guru Gobind Singh Indraprastha University
07.2018 - 03.2021
Positions of Responsibility
- Nominated as Captain for the College Football team at JIMS Vasant Kunj, Indraprastha University for the 2020-2021 session.
- Nominated as Captain for the School Football team for three consecutive years at Modern DPS, Faridabad .
- Led the team to victories at different inter school tournaments & to 1st position at 'Utsaha', Aravali College.
- Nominated as Secretary Editorial Board for the 2015-16 session.