Experienced and effective Account Manager with three years of industry experience adept in all aspects of successful commercial banking overseeing new account developments and portfolio growth. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service.
Hi, I’m
Dhruv Gupta
Accounts Manager
Chandigarh
Summary
Overview
5
years of professional experience
18
years of post-secondary education
Work History
ICICI Bank
Account Manager
05.2021 - Current
Job overview
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
EPOTENCY VENTURE PRIVATE LIMITED
Client Acquisition
06.2019 - 07.2019
Job overview
- Implemented effective strategies for lead generation, resulting in a significant increase in new client acquisition.
Education
University Business SchoolChandigarh, CH
MBA from Marketing & Operations
05.2021
University Overview
- Impact of Online Reviews On Purchase Intentions
University Institute Of Engineering & TechnologyChandigarh, India
B.E. from Electronics And Communications Engineering
04.2001 - 04.2019
University Overview
- Internship in B.S.N.L. : Training included Transmission, O.C.B., Broadband, G.S.M.
- Project : Automatic Water Dispenser
A.S.N. Higher Secondary School
12th (JKBOSE)
University Overview
M.H.S. D.A.V. Public SchoolR.S. Pura, Jammu
10th (JKBOSE)
University Overview
Skills
Portfolio Management
Hobbies
Hobbies
Cricket
Music
Reading Articles
Timeline
Account Manager
ICICI Bank
05.2021 - Current
Client Acquisition
EPOTENCY VENTURE PRIVATE LIMITED
06.2019 - 07.2019
University Institute Of Engineering & Technology
B.E. from Electronics And Communications Engineering
04.2001 - 04.2019
University Business School
MBA from Marketing & Operations
04.2021
A.S.N. Higher Secondary School
12th (JKBOSE)
04.2015
M.H.S. D.A.V. Public School
10th (JKBOSE)
04.2013
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