Dhruv Mishra

• In this role, I am responsible for managing the end to end startup tasks by
  involving in various activities like training clients and employees, developing
  content, hiring more talents, testing the product, etc
• I reach out to potential customers in the Education sector, such as education
  institutions, training centres, etc. and pitch them our product.
• I have been a part of the entire sales cycle from lead generation via our
  partner Coaching Federation of India to closing the deal
  I also provide sound advice to existing customers and help them in resolving
  their issues and doubts.
• I work with both internal and external stakeholders to ensure customer
  satisfaction
  I also manage the pre-sales and post-sales follow up with prospects and
  clients
• I make sure to achieve and exceed the KPIs set by the management
  Monitoring market trends and providing regular competitor feedback is one of
  my most important task
• I am also responsible for gathering feedback and translating them back to the
  team received by clients.
• In absence of the business head, I make sure that the work is delegated
  among the team members and proper update is submitted after every task.
• I am also involved in developing strategies for sales, recruitment, product and
  marketing.
• Being the Initial member of the company, I am also involved in multiple
  responsibilities which involves crucial decision making and creative insigh

• Prepared operational budget and directed proper utilization of company resources to meet objectives.
• Developed and implemented processes and strategies to achieve operational goals.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
• Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
• Developed innovative branded marketing collateral for use by sales team in sales cycle process.
• Educated physicians and pharmacists on drug use, benefits, dosage and risks.
• Managed in-office and field sales call activity to educate and influence customers while building product sales.

• Worked in a team to introduce and showcase the unique way in which BYJU’SThe Learning App helped students learn better. Also, was responsible for mentoring the students and playing a unique role in there learning journey
• The key role was to connect with students and parents across the country
  about one of the world’s most loved learning apps and how it will help students
  learn not just for exams, but way beyond
• It was an individual contributor role in an employee-oriented, high-performance
  environment that emphasized on spreading the BYJU’s unique way of learning
  Day to Day role consisted of contacting potential customers (parents and
  students) to set up meetings, counsel the students on learning pedagogies and
  the BYJU’s personalized learning journey.
• Apart from contacting parents and converting them into potential customers,
  end to end work was also under my responsibilities section
  End to End work included Contacting leads from Leadsquare platform, Cold
  Calling to customers via Ameyo, Visiting customer location, Negotiation and
  conversion, Documentation and Verification with City PIC, Order punching
  via Orderhive, Explaining different Loan Process, Assisting other teams like
  Product specialist, order management, finance, etc.

Worked as a part of Marketing and Admission team and contributed towards counseling of the students, working on CRM Software to convert prospect into Admission and Executed Various Marketing Events.