Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dhruv Rawat

Gurgaon

Summary

Results-driven professional with expertise in brand strategy and consumer insights. Proven track record in trend identification and competitive analysis, leading to impactful product development and brand positioning across categories/Industries.

Overview

8
8
years of professional experience

Work History

Lead - Consumer & Market Insights

Sleepwell/Kurlon
Noida
04.2024 - Current

Mattress Segment

  • Drove Sleep Study & GTM strategy, shaping the “Nightcare Economy” narrative and elevating Sleepwell from product brand to lifestyle movement.
  • Repositioned Sleepwell as the force leading India’s sleep revolution, strengthening brand authority and differentiation.
  • Built the Retail Measurement System (RMS), enabling sharper competitive tracking and retail planning.
  • Led consumer immersion programs, uncovering exclusive insights—first-time vs. replacement buyers, peripheral (hygiene) vs. core (subjective) comfort, hygiene triggers, and premium vs. local trade-offs—which shaped category communication and innovation.
  • Conducted rural market studies (EP sheet replacement, cotton mattress users), opening new growth opportunities in Tier 3/4 towns.

Pillows Segment

  • Led concept tests for new pillow lines, establishing Sleepwell’s authoritative positioning in the category.
  • Uncovered consumer insights on comfort, posture, and hygiene needs, directly shaping innovation and brand narrative.
  • Positioned pillows as a core wellness product, driving upgrade from unbranded to branded solutions.

Furniture Cushioning

  • Conducted influencer community research with Saathi’s, running blind tests on innovative sandwich seat cushions to capture raw insights on usability, comfort, and durability.
  • Designed a digital interface enabling seamless sofa-making and refurbishment journeys between Saathi’s and customers.
  • Piloted AI-driven conversations with Saathi’s to capture business realities, product experience, and feedback—surfacing pain points like declining engagement in the Saathi Points program.

Senior Manager - Consumer Insights

NeuroSensum
GURGAON
10.2023 - 02.2024
  • Partnered with a world’s leading QSR brand to study ANTs (non-triers) & Lapsers (churned users), identifying white-space segments for market entry and operational fixes to improve repeat engagement.
  • Consulted a leading two-wheeler manufacturer to evaluate festive print ads using eye-tracking & consumer response, shaping creative strategy between modern and traditional approaches.
  • Partnered with India's leading NBFC player through a brand track benchmarking study with against banks & fintechs, uncovering image perceptions and shaping communication & positioning strategies.

Manager - Innovation & MSU

Ipsos
GURGAON
07.2022 - 09.2023
  • Global Healthcare Leader (Antacids & Oral Care) – Led U&A + demand space & volume sizing to map India’s antacid landscape, identifying OTC growth opportunities and format-level sizing. Drove concept benchmarking in oral care, delivering go/no-go decisions with improvement cues via JAR+, penalty analysis, and trial potential modeling.
  • World’s Leading Healthcare Company (Baby Nutrition & Laxatives) – Ran IHUTs & ITM tests to validate sugar-level changes in baby nutrition and reformulations in laxatives, assessing consumer acceptance, alienation risks, and refinement cues.
  • Global Beauty Care Leader – Delivered a price optimization study, analyzing elasticity, cross-elasticities, and cannibalization to unlock revenue growth opportunities across a beauty portfolio.
  • Leading Healthtech Platform – Partnered on brand health tracking, mapping KPIs, perception shifts, white spaces, campaign impact, and emerging behaviors (e.g., online appointment booking for offline consults).
  • Global Confectionery Leader (Chocolates) – Conducted product quality benchmarking (PQB) to diagnose on/off-strategy performance against quality targets and guide corrective action. Additionally, led in-store shopper research to capture planned vs. impulse buying triggers, shaping festive activation and POSM strategy.

Account Manager - Consumer Insights

Kantar
GURGAON
11.2019 - 07.2022
  • Led brand health tracking, brand love studies, forecasting (PITA funnel), and campaign evaluations for the world’s leading beverages company across sparkling & juice portfolios; tracked consumer sentiment during COVID, and ran snack innovation trials (EBES).
  • Directed brand health, U&A + NeedScope, and shopper journey studies for a global OTC & healthcare leader, uncovering opportunities like chewable antacids, while also evaluating high-impact campaigns such as Gadbad Gadbad & Eno Antakshari.
  • Managed brand health tracking and MDS modeling for the world’s top confectionery company, diagnosing drivers of category power versus competition to sharpen growth positioning.
  • Guided a fast-growing D2C personal care brand by deep-diving lapsers & ANTs in hair/face care, conducting creative testing (e.g., Onion Shampoo film), decoding past campaign performance, and crafting growth strategies with stronger storytelling.
  • Enabled a global FMCG giant in nutrition to launch a protein supplement by conducting nutrition mapping of Indian diets, validating the claim that X% of consumers are protein deficient, and positioning the brand around convenience, safety, and daily need fulfilment.

Senior Research Executive - Consumer Insightss

GFK-Nielsen
GURGAON
03.2017 - 11.2019
  • Partnered with one of the world’s leading FMCG giants across laundry, haircare, personal care and beauty categories to run multi-country Brand Health Tracks, enabling them to decode shifting consumer perceptions, track brand equity, and steer sharper market and portfolio strategies.

Education

EPBA - Business Analytics

Indian Institute of Management
Calcutta
08-2020

MBA - Marketing & Finance

Thapar University
Patiala
07-2014

B. Tech - Aeronautical Engineering

Babu Banarasi Das University
Lucknow
07-2011

Skills

  • Brand strategy
  • Consumer insights
  • Trend identification
  • Competitive analysis
  • Product development
  • Retail measurement
  • Brand positioning
  • Strategic thinking
  • Brand-building strategies
  • Marketing communications
  • Marketing support
  • Customer segmentation
  • Communications strategy
  • Category growth
  • Product positioning
  • Product management
  • Media planning
  • Performance monitoring
  • Pricing strategies
  • Performance metrics
  • Marketing strategy

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Lead - Consumer & Market Insights

Sleepwell/Kurlon
04.2024 - Current

Senior Manager - Consumer Insights

NeuroSensum
10.2023 - 02.2024

Manager - Innovation & MSU

Ipsos
07.2022 - 09.2023

Account Manager - Consumer Insights

Kantar
11.2019 - 07.2022

Senior Research Executive - Consumer Insightss

GFK-Nielsen
03.2017 - 11.2019

EPBA - Business Analytics

Indian Institute of Management

MBA - Marketing & Finance

Thapar University

B. Tech - Aeronautical Engineering

Babu Banarasi Das University
Dhruv Rawat