Summary
Overview
Work History
Education
Skills
Timeline
Generic

DHRUV SANGHI

gurugram

Summary

Professional offering outstanding presentation, communication, and cross-cultural team management skills. High-energy, results-oriented leader with entrepreneurial attitude.

Overview

7
7
years of professional experience

Work History

Sr Retention Executive

milkbasket
gurugram
04.2025 - Current
  • Managed daily operations to ensure timely delivery of products to customers.
  • Developed and implemented strategies to enhance customer satisfaction and retention.
  • Developed and implemented strategies to increase executive efficiency.
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.

Sr Payment Analyst

CRED Samavesh India Marketing Pvt Ltd
01.2023 - 03.2025
  • Negotiated with account holders to devise repayment plans and maximize collections receivables.
  • Persistently reached out to customers with extremely past-due accounts to recover lost revenue.

Senior Business Development Executive

Unacademy
03.2022 - 09.2022
  • Collaborated with the sales and marketing departments to support client acquisition.
  • Utilized market trends, mission priorities, and customer goals to envision, shape, and close new opportunities.
  • RNR winner achieved sales of 150% for the months of April and May.

.

Sales Executive

NIIT LIMITED
01.2021 - 03.2022

Sales Consultant (Sales)

PB FIN-TECH (Policy Bazaar)
02.2019 - 09.2020
  • Worked with fellow sales team members to achieve group targets.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Developed strong relationships with clients through effective communication and follow-ups.

Education

MBA - International Business Management

Devi Ahilya Vishwa-Vidyalaya
Indore

B.COM - General

G.S College
Jabalpur

12th - Commerce

Board Of Secondary Education, Madhya Pradesh

Skills

  • Sales forecasting
  • Operational efficiency
  • Business development
  • Negotiation skills

Timeline

Sr Retention Executive

milkbasket
04.2025 - Current

Sr Payment Analyst

CRED Samavesh India Marketing Pvt Ltd
01.2023 - 03.2025

Senior Business Development Executive

Unacademy
03.2022 - 09.2022

Sales Executive

NIIT LIMITED
01.2021 - 03.2022

Sales Consultant (Sales)

PB FIN-TECH (Policy Bazaar)
02.2019 - 09.2020

MBA - International Business Management

Devi Ahilya Vishwa-Vidyalaya

B.COM - General

G.S College

12th - Commerce

Board Of Secondary Education, Madhya Pradesh
DHRUV SANGHI