Professional offering outstanding presentation, communication, and cross-cultural team management skills. High-energy, results-oriented leader with entrepreneurial attitude.
Overview
7
7
years of professional experience
Work History
Sr Retention Executive
milkbasket
gurugram
04.2025 - Current
Managed daily operations to ensure timely delivery of products to customers.
Developed and implemented strategies to enhance customer satisfaction and retention.
Developed and implemented strategies to increase executive efficiency.
Coordinated cross-functional teams to deliver high quality results within tight timelines.
Sr Payment Analyst
CRED Samavesh India Marketing Pvt Ltd
01.2023 - 03.2025
Negotiated with account holders to devise repayment plans and maximize collections receivables.
Persistently reached out to customers with extremely past-due accounts to recover lost revenue.
Senior Business Development Executive
Unacademy
03.2022 - 09.2022
Collaborated with the sales and marketing departments to support client acquisition.
Utilized market trends, mission priorities, and customer goals to envision, shape, and close new opportunities.
RNR winner achieved sales of 150% for the months of April and May.
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Sales Executive
NIIT LIMITED
01.2021 - 03.2022
Sales Consultant (Sales)
PB FIN-TECH (Policy Bazaar)
02.2019 - 09.2020
Worked with fellow sales team members to achieve group targets.
Analyzed customer needs and preferences to recommend appropriate products.
Developed strong relationships with clients through effective communication and follow-ups.