Continuous Learning
DHRUV SANGHVI
Managing Partner
Mumbai,INDIA
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
10
10
years of professional experience
5
5
Languages
Work History
General Insurance Agent
TATA AIG GENREAL INSURANCE LTD
Mumbai
11.2020 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Investigated and processed claims swiftly to keep customers satisfied.
Managing Partner
SMS WELLNESS N HEALTHCARE SERVICES LLP
Mumbai
07.2016 - Current
- Managed day-to-day business operations.
- Organized and attended BNI one year and other special events to showcase products, network with other businesses and attract new customers.
- Stayed informed on industry developments and market trends to gain competitive advantage.
Partner
WELLNESS N HEALTHCARE SERVICES
Mumbai
09.2015 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Negotiated contracts with partners to give equitable terms to all parties.
Education
Bachelor of Engineering - Computer Engineering
Watumull Institute (WIEECT)
Worli, Mumbai, India06-2018
HSC - Science
Nirmala Junior College of Commerce & Science
Mumbai 03-2014
SSC - Secondary School
Dr. Sarvepalli RadhaKrishnan Vidyalaya (DSRV)
Malad West, Mumbai - 40006403-2012
Skills
- Policy analysis
- Client Service
- Consulting
- Networking
- Client Retention
- Customer Service
- Claims reporting systems
- Staff Management
- Microsoft Office
- Content Creation
- Web 20 savvy
- Corporate Branding
- Social Media
Accomplishments
- Recognized by Tata AIG for three consecutive years for achieving ₹10,00,000 in new business annually.
- Received a certificate of appreciation as Deputy Insurance Manager for reaching ₹6,00,000 in MFYP (Minimum First Year Premium) in March 2019.
- Honored as the Most Prominent Networker in a BNI chapter, winning awards for Most Visitors Invited, Most Referrals Given, and Most Business Given.
- Recognized for attending the highest number of trainings during Mumbai Members Day (MMD) on August 19, 2023, in BNI.
Interests
Networking and Relationships
Animal Lover
Automotive Enthusiast
Gaming Fan
Travel and Exploration
Road Trips and Adventure
Timeline
General Insurance Agent
TATA AIG GENREAL INSURANCE LTD
11.2020 - Current
Managing Partner
SMS WELLNESS N HEALTHCARE SERVICES LLP
07.2016 - Current
Partner
WELLNESS N HEALTHCARE SERVICES
09.2015 - Current
Bachelor of Engineering - Computer Engineering
Watumull Institute (WIEECT)
HSC - Science
Nirmala Junior College of Commerce & Science
SSC - Secondary School
Dr. Sarvepalli RadhaKrishnan Vidyalaya (DSRV)
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