Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
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Dhruv Saxena

Marketing/Finance Professional
Bhilwara

Summary

A highly efficient, results driven and capable marketing personnel with a proven ability to effectively develop, manage and control relationships between the company and its target audience. Having a proven track record of quickly understanding a marketing campaigns mission, vision and objective and then communicating this to potential customers. Enjoying challenging briefs & able to work to an excellent standard under considerable pressure whilst presenting a positive image to clients & colleagues.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Branch Manager

IDFC First Bank
Bhilwara
07.2022 - Current
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Managing a Team of around 22 people under me with Assistant Branch managers and Relationship Officers and Customer Service Managers (Direct/Indirect Reporting) with Book size turn to 62+ Crores
  • Boosted sales and customer loyalty through incentive programs.
  • Resolved various issues impacting sales management and business operations.
  • Developed and delivered polished sales presentations in order to highlight product and service quality.
  • Identified partnership opportunities and established favorable business connections.
  • Maintained friendly and professional customer interactions.
  • Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.

Assistant Branch Manager

IDFC First Bank
Bhilwara
06.2021 - 06.2022
  • Managed branch size of over 42 Crores in deposits and team of 8 full time employees.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Contribute to penetration of liabilities business in Bhilwara markets through lead generations, account penetration and relationship deepening as per needs of customer
  • Demonstrated knowledge of branch financial products, loans and lines of credit.

Branch Relationship Officer

IDFC First Bank
Bhilwara
12.2019 - 05.2021
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Contacted prospective customers to present service options and explain details.
  • Created and implemented strategic trading approaches.
  • Follow market trends and developments to increase the bank’s business in established and developing markets
  • Provide product specialists with qualified referrals for cross-sell. Assist in closing deals across all products
  • Develop strategies for maintaining and further penetrating existing accounts
  • Develops focused strategies for acquiring, retaining and growing select clients
  • Maintaining the existing client relationships and identify new business opportunities
  • Supports the Bank's strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge
  • Support the Bank's strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge

Admin Head

DPS School PVT LTD
Bhilwara
01.2013 - 12.2019
  • Displaying Entrepreneur skills and opened a school in the locality for with initial budget of 50 lakhs and had grown the school to 12 Crores Turnover in span of 6 years with profitability from 3rd year of start.
  • Had managed 53Skilled (48 Teaching + 5 Administrative staff) and 19 Unskilled staff(Drivers and peons).
  • Planned and coordinated administrative procedures and systems to devise ways to streamline processes.
  • Supervised clerical and administrative personnel by communicating job expectations, appraising job results and disciplining employees.
  • Maintained protocol throughout routine work days and special events.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created budget plans to find ways to reduce costs and monitor flow of money.
  • Planned and scheduled office meetings, conferences, interviews, orientations and training sessions.

Education

MBA - Marketing/Finance

Balaji Institute of Modern Management
Pune, Maharashtra
07.2011 - 07.2013

BBA - Finance

Dayananda Sagar Institutions(Bangalore University)
Bangalore, India
05.2008 - 05.2011

Skills

AND COMPETENCIESundefined

Accomplishments

  • PGDM-Marketing (2011-2013)
  • Balaji Institute of Modern Management, Pune (Formerly known as IIMM)
  • Aggregate Percentage – 65.50%
  • BBM-Marketing
  • DSI College
  • Bangalore University (2008 - 2011)
  • Aggregate Percentage – 68% Dhruv Saxena
  • AREA OF EXPERTISE
  • Local marketing
  • Business development
  • In House management
  • Campaign management
  • Customer retention
  • Creative orientation, Achiever in Insurance targets(Certifications) -Awarded best employee for consecutive(intra-state) 9 months -Won Best solo dancer award
  • Selected as “Cadet” for NCC (Air force wing) in school
  • Director of drama for College in annual fest & won 1,00,000/- -Ranked A2 in Absissica HR consultancy Firm
  • Basketball district player (twice) -Event-head for int’l management fest in college
  • Participated in many cultural events in colleges

Additional Information

  • AWARDS & ACHIVEMENTS -, National Award Winner (IDFC) -State award winner (7 times)

Interests

Reading Books

Being Socially Active

Playing Basketball

Timeline

Branch Manager

IDFC First Bank
07.2022 - Current

Assistant Branch Manager

IDFC First Bank
06.2021 - 06.2022

Branch Relationship Officer

IDFC First Bank
12.2019 - 05.2021

Admin Head

DPS School PVT LTD
01.2013 - 12.2019

MBA - Marketing/Finance

Balaji Institute of Modern Management
07.2011 - 07.2013

BBA - Finance

Dayananda Sagar Institutions(Bangalore University)
05.2008 - 05.2011
Dhruv Saxena Marketing/Finance Professional