Summary
Overview
Work History
Education
Skills
Certification
Websites
Personal Profile
Timeline
Generic

Dhruv Wadhawan

Bangalore

Summary

Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Analyst

Merck KGAA
Bangalore
07.2022 - Current
  • Managed over 200 NetApp devices.
  • Responsible for providing new solutions to various requirements.
  • Deployed and configured NetApp systems from scratch.
  • Worked with Amazon FSx, Cloud Volumes ONTAP (CVO), and Azure NetApp Files (ANF).
  • Have done Upgrades and DR.
  • Determined which NetApp devices to purchase based on requirements.
  • Requested quotes and handled the purchase order (PO) process.
  • Collaborated with vendors for proof of concept (POC) on new features.
  • Worked on multiple NetApp security features, including ARP, MAV, and MFA.
  • Managed the end-to-end ordering process, from requesting quotes to finalizing POs
  • Worked On Storage Grid.
  • Providing RCA’s for Sev P1 and P2’s
  • Responsible for the delivery of the customer service as per agreed SLA.
  • Understand, handle, and speak to customers from every part of the globe.
  • Providing customer, the best support in market reaching customer delight.
  • Change and incident management
  • Drafted documents that outlined processes, procedures, and best practices.
  • Collaborated with IT teams on new tools and technologies.
  • Led meetings with stakeholders to discuss objectives and budgets.
  • Developed training materials for team.
  • Analyzed and tracked data to prepare forecasts and identify trends.
  • Conducted training sessions for junior administrators on topics related to NAS administration.
  • Performed capacity planning and forecasting to determine future storage requirements.

Senior IT Infrastructure and Operations

Wolters Kluwer
Pune
07.2021 - 07.2022
  • Managing Netapp CVO
  • Deploying new Netapp CVO in oncommand cloud manager
  • Hands on – Azure and AWS portal
  • Redeploy and Restart Netapp CVO VM’s
  • Performed DR on regular Basis
  • Cluster failover in same and different Azure Regions
  • Responsible for the delivery of the customer service as per agreed SLA. Understand, handle and speak to customers from every part of the globe. Providing customer, the best support in market reaching customer delight.
  • Change and incident management

Senior Analyst

Merck KGAA
Bangalore
04.2019 - 07.2022
  • Configuration of the netapp box from the scratch
  • Snapcentre used for file level restore for VM’s
  • Setup of the ctera box with backend hpscality systems – object storage.
  • Handson on Panzura Storage backend Google Cloud
  • Monitoring performance on grafana, OCUM,WFA and System Manager.
  • NetApp upgrade – Hop level as well
  • Automated the environment via Ansible, PowerShell and shell and implemented Ansible AWX tower
  • Vulnerability management
  • Implemented NABOX for netapp
  • Disaster Recovery (Manual and Via WFA)
  • Change and incident management
  • Responsible for the delivery of the customer service as per agreed SLA.
  • Understand, handle and speak to customers from every part of the globe.
  • Providing customer the best support in market reaching customer delight.

Technical Consultant

Fujitsu
Pune
02.2015 - 03.2019
  • Creating shares, volumes ,Aggregates
  • Managing volume, snapmirror, snapvault, port, and cluster related alerts.
  • Implemented Shell and power shell scripts to monitor the health and for aggregate utilization Reports
  • Managing share permissions, ACL, ABE on storage level and NTFS permissions
  • Restoration of data as per retention policies - NetApp
  • Monitoring performance on grafana, OCUM, OCPM and System Manager. Upgraded OCUM and OCPM NetApp upgrade (Patch and Major).
  • Have done upgrades in cluster mode in Ontap 8.x and 9.x versions
  • Disaster Recovery (Manual and Via WFA) ,
  • SUSE Upgrade (Patch and Major).Have done upgrades in SLES11SPX and SLES12SPX
  • Managing vulnerabilities related to SUSE Linux and Netapp.
  • Implemented SMT server for patching of Suse servers.
  • Hardening of Netapp and Suselinux
  • Backup reports and monitoring Handling the backup jobs failures.
  • Change and incident management Roster and shift management.
  • Responsible for the delivery of the customer service as per agreed SLA
  • Understand, handle and speak to customers from every part of the globe.

Education

Post Graduation Diploma - IT Infrastructure Services

Centre For Development of Advanced Computing
Pune, MH
02-2015

Bachelor of Technology - Computer Science

Shaheed Bhagat Singh State Technical Campus
Firozpur, PB
07-2014

Skills

  • Design and Architecture of Storage Infrastructure, TCO reduction and Optimization
  • Subject Matter Expertise in implementing NAS solutions across Global Data Centers & Data Rooms
  • Re-creation, analysis, troubleshooting and diagnosis of incidents relating to off-the-shelf and proprietary applications and platforms
  • Effective call management including logging, monitoring / updating, prioritizing and resolving calls in a timely fashion

Certification

AZ-900: Microsoft Azure Fundamentals

Websites

Personal Profile

  • Date of Birth : 22 September 1992
  • Sex : Male
  • Marital Status : Married
  • Languages Known : English , Hindi and Punjabi

Timeline

Senior Analyst

Merck KGAA
07.2022 - Current

Senior IT Infrastructure and Operations

Wolters Kluwer
07.2021 - 07.2022

Senior Analyst

Merck KGAA
04.2019 - 07.2022

Technical Consultant

Fujitsu
02.2015 - 03.2019

Post Graduation Diploma - IT Infrastructure Services

Centre For Development of Advanced Computing

Bachelor of Technology - Computer Science

Shaheed Bhagat Singh State Technical Campus

Similar Profiles

CREATE PROFILE
Dhruv Wadhawan