DHRUV ABHISHEK SINGH

Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods. Also, Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.

Supply chain Management

• Drive SKU wise demand planning, OTIF, availability and inventory goals of the organization.
• Coordinating and arranging vehicles for timely loading and dispatching from central warehouse to city level CFA PAN India.
• Tracking and monitor purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Teamed with sales and marketing teams to confirm that product availability meets customer demand.
• work closely with factories on stock replenishments and branches to ensure timely and cost-effective supplies.
• Reduced inventory levels and improved supply chain visibility using strategic initiatives using KAIZENS.
• Having in constant touch with clients SPOC for delivery dates and proper delivery of SKU's within timeline.
• Keep track of supply plan in SAP, maintain master data and forecast updates.
• Monitor forecast bias/ accuracy and work closely with sales and business unit to improve performance.
• Coordinating with Sales team and warehouse team to reduce Slow moving products that are stuck in warehouse.

Managing the daily operations of Warehousing & Logistic Operation, delivering the great customer centric services.

Total Ware House Space:- 100000 Square ft.

Total Man Power:- 280 (3 Shift)

Total Vehicles Handle per Month:– 1000+

Operational Management

• Managing Design Landing TAT for Inbound operation and maintaining the unloading Sequence as per design promise.

• Ensuring the on time outbound and dispatch of the vehicles.

• Identifying and/or solving operational issues with the teams by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity and results

• Conduct in-depth logistical analysis around mode, product placement and sequencing to improve service and drive down freight costs using KAIZEN.

• As per requirement, support interactions with external bodies (Transportation authorities, fire and emergency departments, customs etc.) to gain input, agreement & approvals for actions.

• Generating tickets and having constant touch with concern teams to reduce Pendencies and losses from my Hub buckets.

• Ensuring proper implementation of 5S and maintaining basic operational hygiene on the floor.

Warehouse Management

• Responsible regular reconciliation of inventories.

• Maintains healthy relation between inventory and outflow of shipments.

• Ensuring no CPD breach due to MH operational issue.

• Ensuring proper process of return shipments using FIFO.

Team Handling

• Handing a team of more than 280+ FTC employees for smooth operations.

• Responsible for on-boarding and contract closure of FTC employees as per operational requirements.

Utilized employees more effectively to increase the Net Service Level and customer satisfaction.

Operational Management

• Ensuring that all distribution operations (first mile-last Mile) and systems comply with local PRO, health, safety, and environmental/risk management legislation as well as with Corporate Policies

• Identifying and/or solving operational issues with the teams by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity and results

• Conduct in-depth logistical analysis around mode, product placement and sequencing to improve service and drive down freight costs using KAIZEN.

• As per requirement, support interactions with external bodies (Transportation authorities, fire and emergency departments, customs etc.) to gain input, agreement & approvals for actions.

Vendor Management

• Responsible for using agreed methods and tools to manage specific elements of the budget (Vendor management, Overtime, ODA/OPA etc.) and ensures that all costs are regularly reviewed/controlled within agreed limits.

Warehouse Management

• Responsible for inventories of Inbound and Outbound shipments for XS and Air Media.

• Maintains healthy relation between inventory and outflow of shipments.

Team Handling

• Leading the team of 23 on-roll employees, 12 off-role employees and 3 vendors for PUD operations in entire Chhattisgarh.

• Responsible to hire, supervise, develop and manage performances for each employee under the team.

Client Handling

• Communication and implementation of operational policies that are made by senior level management with proper execution and maintaining TAT for it.

• Partners with sales team and retail team, to enhance the customer experience for all phases of customer interaction.

• Handling a team of 5 people for proper execution and smooth process.

Inventory Management

• Responsible for maintaining inventories for Dhanbad and Jamshedpur.

• Coordinating with sales and Retail team for pick-ups and delivery of the cars within TAT.

Documentation Management

• Analyze all the relevant documents that are coming with car and rate them accordingly.

• Taking follow-ups with sales and retail team in case of pendency.

Data Management

• Maintaining the database of sales and operations for Jharkhand and publishing on daily as well as monthly basis.

Doing Data Analysis using MS-Excel and goggle sheet for monthly sales projection and smoother operational run.

Lead Generation

• Doing cold calls 80-100 daily.

• Fixing up meetings.

Field sales

• Understanding the problems that by a student in his or her studies and according to that providing solutions to them through our product.

• Converting a lead into a sale.

• Handling grievances of the customer.

• Training team members time to time to deliver a good sales pitch.

Received Rising star of the month and star performer of the month award for the month of September and November respectively

• Doing cold calls 80-100 daily
• Fixing up meetings
• Field sales
• Understanding the problems that by a student in his or her studies and according to that providing solutions to them through our product
• Converting a lead into a sale
• Handling grievances of the customer
• Training team members time to time to deliver a good sales pitch
• Received Rising star of the month and star performer of the month award for the month of September and November respectively.