DHRUVAL KHAMAR
Head - Digital Transformation (Business & Strategy)
Ahmedabad
Summary
An Engineering Management professional having 13 + years of experience with history of meeting company goals utilizing consistent and organized practices, Excellent reputation for resolving problems and improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
Head - Digital Transformation
Forbes Marshall Pvt. Ltd
Ahmedabad & Pune
04.2022 - Current
- Preparing the Strategy, Eco system and Framework for internal team members for Digital transformation across organization.
- Oversee teams that use agile, data-driven, and digital solutions to address the human factors that affect an organization's capacity to achieve its strategic goals.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results. Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service. Demonstrated respect, friendliness and willingness to help wherever needed.
- Nurturing the business and relationship from Key accounts.
- Keep up the organization brand across the geography.
- Collaborated with team members to achieve target results.
Regional Head
Forbes Marshall Pvt. Ltd
Surat (South Gujarat Region)
03.2016 - 03.2021
- Journey of Engineer to earn youngest Area Manager recognition.
- Monitored staff performance by actively engaging in and observing day-to-day activities. Leading 12-member team of Sales + Service + HR-Admin.
- Revenue & Profit Growth, Go-To-Market Strategies, Sales & Marketing, Sales Operations.
- Owner/Partner Relationship, Client Acquisition & Retention Strategy – Consultative & Concept Selling.
- Forbes Marshall: Top ranked amongst pan India Area Managers
- Handled and developed all the category of business OEM / AU / Project / Key accounts / Region. 22% YOY Growth at Forbes Marshall in 4 years.
- Affecting Market Share, Competitive Edge, & Sustainable Product Fit Within High-Ranked Enterprise Customers. Received best branch award amongst 18 country branch based on revenues, customer retention, new customer generation; each member on target, collections, and YOY growth
- Concept-to-executive leader of several unique initiatives, replicated across other regions – commercial success replicated across the country. Ex: “Innovative Trap”, “Boiler Automation Systems” and many more..
- Door-Opening Strategies: Captured opportunities for C-suite meetings, capitalizing on solid relationships throughout industrial and engineering business community.
- People Management & Development: Grew team from 6 to 12 with zero attrition in 5 years. Coached, guided and mentored 5 people for senior roles.
- New-Business Success, Successfully implemented each new initiatives of the company hence Surat branch became always preferable to replicate the success across country.
- Top scores in customer feedback and surveys + collected customer benefit documents every year.
Marketing - Senior Marketing Engineer
Forbes Marshall Pvt. Ltd
Ahmedabad
09.2011 - 02.2016
- Client Relationship Management, Territory Expansion, Market Share Growth, Sales Administration.
- Earned progressive responsibilities and promotions during the tenure based on stellar performances in all roles assigned.
- Accelerate revenue across all engineering and control solutions product lines, setting high standard emulated by peers and generating rapid new / existing business growth across.
- New-Business Success: Discovered new areas for business avenue i.e industry specific clusters with in territory.
- Consulted with customers on technical issues to achieve optimal solutions. Identified appropriate marketing channels and target customers for campaigns.
- Created customized marketing materials to increase product awareness. Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Touted and epitomized excellence in customer service through a multi-faced sales approach: problem solving, anticipating customer’s needs, and aligning solutions with market potential.
Sales Engineer
Larsen & Toubro Valves Ltd
Surat - Vapi
06.2010 - 08.2011
- New Business Operations. Key Account Management. Growth Strategy Implementation
- Customer Success Management – Territory Expansion – Persuasive & Influential Negotiations
- Rapidly promoted within nine months of joining, earning additional assignment for South Gujarat territory
- Magnified organization’s market presence through orchestrating seminars & presentation for special Valve product in Reliance, Essar, Gujarat Gas & NTPC in Hazira
- Yielded high growth through presenting a differentiated value proposition – secured ₹40-45 Lacs new business from product in NTPC, Hazira Power Plant, influencing policy change for L&T Valves exclusively.
- Provided sales forecasts for product sales opportunities within assigned accounts. Produced ₹9+ CR in new revenues in 14 months. Gained special Appreciation by Top Management at the time of NTPC’s special product generation efforts
- Achieved ₹7 CR combined sales by harnessing relationships with 2 channel partners. Provided input for overall bookings forecasts for assigned accounts.
Design - Development Engineer
SUMIP Composites Pvt. Ltd
Ahmedabad
09.2009 - 06.2010
- Developed detailed drawings and specifications to meet manufacturable design concepts. Drafted 2D and 3D designs, using both Revit and AutoCAD software.
- Completed 8 design projects in the year, biggest was Essar FRP pole 1000 nos.
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Modified mechanical drawings, schematics and bills of materials through engineering change notification system.
- Presented drawings to project managers and incorporated recommended changes. Prepared technical presentations for internal and client project engineering review.
Education
Executive General Management Program - Business Management
IIM Ahmedabad
Ahmedabad 06.2020 - 06.2021
MBA - Marketing
Indira Gandhi National Open University
New Delhi 03.2012 - 06.2015
Bachelor of Engineering Technology - Mechanical
University Of Rajasthan
Jaipur 08.2006 - 05.2009
Skills
Proficiency in Organization - Customer Partnership
undefinedCertification
Dale Carnegie -"Personal Effectiveness"
Timeline
Head - Digital Transformation
Forbes Marshall Pvt. Ltd
04.2022 - Current
Executive General Management Program - Business Management
IIM Ahmedabad
06.2020 - 06.2021
Regional Head
Forbes Marshall Pvt. Ltd
03.2016 - 03.2021
Dale Carnegie -"Personal Effectiveness"
01-2016
Dale Carnegie -"Personal Excellence"
12-2014
Dale Carnegie -"Presentation Win Business"
10-2013
Dale Carnegie -"Planning For. Success"
12-2012
MBA - Marketing
Indira Gandhi National Open University
03.2012 - 06.2015
Marketing - Senior Marketing Engineer
Forbes Marshall Pvt. Ltd
09.2011 - 02.2016
Sales Engineer
Larsen & Toubro Valves Ltd
06.2010 - 08.2011
Design - Development Engineer
SUMIP Composites Pvt. Ltd
09.2009 - 06.2010
CADD by Autodesk
07-2008
Bachelor of Engineering Technology - Mechanical
University Of Rajasthan
08.2006 - 05.2009
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