Dhruvanshi Vyas
Summary
As an encouraging and analytical problem-solver, possessing a unique set of talents that excel in team building, leadership, and motivation. Exceptional customer relations aptitude and relationship-building skills contribute to positively impacting company success. Proficient in using independent decision-making skills and sound judgment. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
3
3
years of professional experience
Work History
Marketing & Operations Assistant
Orlov Innovations[Neurolov.ai]
01.2023 - Current
- Assisted in day-to-day project execution, calendar scheduling, and team coordination.
- Supported content creation and social media scheduling to align with team plans.
- Handled internal documentation and client communication for campaigns.
- Managed feedback loops and ensured timely updates across stakeholders.
- Assisted operations manager with planning of routine operations and special projects.
- Prepared and delivered operational performance reports to inform management.
- Collaborated with other departments to foster smooth operation of daily processes.
- Managed day-to-day department operations with effective workflow coordination.
Customer Support Executive (BPO)
Tech Mahindra
01.2022 - 01.2023
- Responded to client inquiries via call and email with prompt, courteous service.
- Maintained accurate logs and back-office documentation.
- Supported HR in attendance tracking and team onboarding activities.
- Designed quick visual reports and marketing content using Canva.
Education
BCA -
Bhola Bhai Patel College of Computer Studies
Gandhinagar, Gujarat01.2021
12th - undefined
School of Achiever
01.2018
10th - undefined
Shree Swaminarayan High Secondary School
01.2016
Skills
- Proficient in prioritizing tasks
- Resource management for scheduling
- Professional email correspondence
- Project documentation expertise
- Client relationship management
- Timely follow-ups
- Project coordination
- Canva proficiency for marketing materials
- Experienced with MS Office applications
- Skilled in utilizing Google Workspace applications
- Proficient in Zoom
- Basic CRM
- Balancing operational and creative responsibilities
- Facilitating manager activities
- Event organization skills
- Digital meeting arrangement
- Strategic meeting organization
- Effective scheduling
- Employee onboarding
- Document management
- Project management coordination
- Performance analytics reporting
- Marketing branding support
- Detailed timeline coordination
- Skilled at prioritizing diverse responsibilities
- Critical thinking
Accomplishments
- National-Level Throwball Player (Represented Gujarat)
- State-Level Throwball Champion
Languages
English
Hindi
Gujarati
Timeline
Marketing & Operations Assistant
Orlov Innovations[Neurolov.ai]
01.2023 - Current
Customer Support Executive (BPO)
Tech Mahindra
01.2022 - 01.2023
12th - undefined
School of Achiever
10th - undefined
Shree Swaminarayan High Secondary School
BCA -
Bhola Bhai Patel College of Computer Studies
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