Cricket
Dhruvi Batra
Gurgaon
Summary
Engineering leader with 16.5+ years of experience owning and scaling enterprise application platforms and corporate systems for global organizations. Proven track record of leading managers and senior leads across multi-region engineering organizations (52+ engineers). Deep expertise in ERP and SAP-based platforms supporting mission-critical business operations. Known for driving reliability, automation at scale, Gen AI, governance, and long-term system health, while partnering closely with executive stakeholders. Well versed up till Green Six Sigma and DMAIC principles for Quality Assurance best practices.
Overview
11
11
years of professional experience
1
1
Language
Work History
Program Manager – Enterprise Application Engineering
Capgemini India
03.2025 - Current
- - Own end-to-end engineering leadership including Customer management for business-critical ERP and corporate application platform supporting operations across 40+ countries.
- - Lead a multi-layer organization consisting of Client stakeholders, managers, senior leads, engineers across 20+ cross-functional teams along with managing vendor teams from third-party applications
- - Accountable for platform reliability, quality, end-to-end integration validations with third-party and vendor, release readiness, and risk acceptance.
- - Drive engineering governance, automation strategy, GenAI enablement, defect management, KPIs, metrics, business process optimization and improvement in system and tools performance.
- - Partner with CXO-level stakeholders across the program
- Enterprise Application & Corporate Engineering Ownership
- - Ownership of long-lived enterprise platforms, not project-only delivery.
- - Experience across web applications, backend services, APIs, integration layers, and ERP systems.
- - Designed and enforced engineering standards, governance models, and quality gates.
- - Scaled automation practices to improve release predictability and production stability.
- ERP & SAP Platform Leadership
- - SAP S/4HANA including Supply chain management, Material management, HCM, Central Finance, SuccessFactors, C4C, Fiori.
- - Led enterprise ERP rollouts and migrations across 40+ countries.
- - Owned ERP platform quality, compliance, and release governance.
- - Integrated ERP platforms with corporate and operational systems.
Solution Architect and Quality Assurance Manager – Enterprise Platforms
Accenture India
01.2015 - 01.2025
- - Solutioned 65+ enterprise deals across ERP and HR platforms.
- - Achieved 40% win rate contributing approximately USD 845.
- - Led solution strategy, orals, due diligence, and executive presentations.
- - Appointed Industry SME for shaping Travel Industry Solutions.
- - Quality Assurance manager on 4 Transformative projects with end-to-end integration and vendor management
- Engineering Leadership & Scale
- - Led engineering organizations of 52+ people across SAP and enterprise platforms.
- - Built and scaled global delivery models (onshore/offshore/nearshore).
- - Mentored engineering managers and senior technical leads.
- - Aligned engineering execution with business priorities and risk posture.
- Automation, AI & Operational Excellence
- - Defined automation-first and GEN AI strategies for enterprise application engineering.
- - Scaled E2E automation across SAP and enterprise platforms.
- - Implemented AI-led precision testing to reduce defect leakage.
- - Improved release confidence and system stability.
- Governance, Risk & Reliability
- - Owned end-to-end defect management across enterprise platforms.
- - Expertise in root cause analysis and defect prevention frameworks.
- - Defined and tracked RACI, RAID Log, Risk Metrices, KPIs, SLAs.
- - Daily, Weekly and Stereco level governance reports
- - Ensured long-term system health and audit readiness.
Education
Artificial Intelligence / Machine Learning / Deep Learning Certification Course -
IIT Delhi
05.2026
Executive Program in Business Management (EPGBM) - undefined
IIM Calcutta
01.2019
BE (Hons.) - Information Technology
01.2009
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Delhi Public School
01.2005
Skills
- Strong foundation in enterprise application architecture
Affiliations
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Additional Information
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Interests
Timeline
Program Manager – Enterprise Application Engineering
Capgemini India
03.2025 - Current
Solution Architect and Quality Assurance Manager – Enterprise Platforms
Accenture India
01.2015 - 01.2025
Executive Program in Business Management (EPGBM) - undefined
IIM Calcutta
BE (Hons.) - Information Technology
undefined
Delhi Public School
Artificial Intelligence / Machine Learning / Deep Learning Certification Course -
IIT Delhi