Dhruvi Chowdhary
Vadodara
Summary
Detail-oriented and performance-driven Senior Data Quality Specialist with 4.8 years of experience in managing high-volume data operations, quality assurance, and team coordination in a fast-paced commercial retail environment. Proven track record of mentoring associates, improving data integrity, optimizing workflows, and exceeding performance targets. Strong interpersonal communication skills, cross-functional collaboration abilities, and recognized for driving consistent results and delivering client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Data Quality Specialist
Wiser Solutions
Vadodara
03.2021 - Current
- Manage and distribute workloads for a team of 12 or more data quality specialists, ensuring on-time and accurate deliverables.
- Conduct data collection, entry, and quality validation across multiple media formats, consistently meeting SLAs.
- Perform quality checks for all associates, identify discrepancies, and ensure alignment with client requirements.
- Generate daily and weekly reports for clients and data quality using Excel and internal tools.
- Collaborate with interdepartmental teams to streamline work processes and resolve technical or process-related issues.
- Train new hires (7) and upskill existing team members (4) on both technical tools and cross-team coordination protocols.
- Address client queries, and provide custom solutions for retailer-specific needs, achieving high satisfaction levels.
- Maintained consistent output and quality, even with reduced staff during peak workloads.
Electrical Design Engineer
Oriental Electricals
Vadodara
09.2020 - 12.2021
- Designed electrical systems for residential and commercial projects at Oriental Electricals.
- Collaborated with project teams to ensure design compliance and efficiency.
- Created detailed schematics and diagrams using AutoCAD software.
- Coordinated with clients to understand needs and provide tailored solutions.
- Generated reports summarizing test results, inspection data, and project progress.
Education
Bachelor of Engineering (BE) - Electrical Engineering
ITM University
01.2019
Skills
- Team Management & Mentoring
- Data Process, Validate & Quality Control
- Workflow Optimization
- Client Query Resolution
- Cross-Functional Coordination
- Report Generation & Analysis
- Training & Performance Feedback
- Tools: Excel, JIRA, Power BI (with AI), SQL (Basic), Commercial Retail Admin Platform
- Data quality assurance
- Training coordination
- Problem solving
- Effective communication
- Data quality assessment
- Data reporting
Certification
- Certified in effective communication and interpersonal skills at the workplace
- JIRA certification
Accomplishments
- Improved data quality scores by implementing rigorous validation checks
- Successfully managed day-to-day deliverables with limited resources during high-pressure cycles
- Resolved multiple high-priority client issues and met specialized retailer targets
- Supported the team by gathering feedback from data, and translating it into feature requests
- Got promoted to a senior position for outstanding contributions
Awards
Spot Award – 2024, Star Performer Award – 2023
Timeline
Senior Data Quality Specialist
Wiser Solutions
03.2021 - Current
Electrical Design Engineer
Oriental Electricals
09.2020 - 12.2021
Bachelor of Engineering (BE) - Electrical Engineering
ITM University