Summary
Overview
Work History
Education
Skills
Languages
Websites
Accomplishments
Timeline
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Dhruvi Shah

Dhruvi Shah

Ahmedabad

Summary

MBA-qualified HR professional with 6+ years of experience in People Operations, Employee Engagement, Recruitment, and Culture Building. Skilled in managing the complete employee lifecycle from onboarding to offboarding with a focus on creating seamless, people-centric experiences. Proven ability to lead performance management and monthly appraisal cycles by aligning individual KPIs with business goals and promoting a continuous feedback culture.

Demonstrated expertise in handling employee concerns, grievance resolution, and persistence challenges with empathy and swift action. Successfully executed company-wide engagement initiatives, including festivals, team outings, and recognition programs, driving morale and connection.

Overview

9
9
years of professional experience

Work History

HR Generalist

Vagaro Technologies
Ahmedabad
11.2023 - Current
  • Managed the entire employee lifecycle from onboarding to offboarding, ensuring a seamless and engaging experience at every stage.
  • Led performance management and monthly appraisal cycles, aligning individual KPIs with business goals and fostering a continuous feedback culture.
  • Handled employee concerns, grievance resolutions, and persistence issues with empathy and timely action, ensuring high morale and minimal escalations.
  • Owned LinkedIn content strategy and execution, boosting employer branding through creative storytelling and milestone celebration posts.
  • Conceptualized and executed employee engagement activities, including festival celebrations, team picnics, and theme-based events from planning to execution.
  • Designed and published the company’s internal newsletter, highlighting employee achievements, updates, and organizational culture.
  • Fostered strong employee relations through regular connects, feedback sessions, and trust-building initiatives across departments.

HR & Admin Executive

Agile Infoways
Ahmedabad
12.2022 - Current
  • Maintained and managed the HRIS system, ensuring accurate data entry, streamlined employee records, and efficient data retrieval for reporting and audits.
  • Oversaw office administration tasks including workspace organization, onboarding logistics, and seamless coordination of new employee setups.
  • Led end-to-end recruitment operations, leveraging multiple platforms and sourcing strategies to attract top talent across diverse roles.
  • Supported employee training initiatives by coordinating training tasks, tracking progress, and managing assessment timelines.
  • Collaborated with the design team to develop visually compelling and brand-aligned content for internal HR communication.
  • Managed the organization’s social media presence, crafting engaging posts, maintaining a content calendar, and amplifying the employer brand.
  • Designed and maintained internal documents, including HR forms, onboarding kits, and visually impactful presentations.
  • Drafted, reviewed, and implemented HR policies and procedures, ensuring alignment with organizational culture and compliance standards.
  • Served as a key point of contact for employee queries, fostering a responsive and supportive HR environment.

HR & BD Manager

MLV-TECS Training hub partner of TISS-SVE
Bhilwara
01.2019 - 04.2021
  • Streamlined workflow processes and led regular team huddles to track progress, resolve roadblocks, and drive continuous improvement.
  • Delivered impactful coaching, mentoring, and training sessions to elevate team performance and boost individual growth.
  • Accurately maintained attendance, payroll, and leave records, ensuring timely and error-free payroll processing.
  • Strategically delegated tasks based on team members’ strengths and skillsets, maximizing productivity and engagement.
  • Spearheaded the recruitment and onboarding process, identifying the right talent and delivering role-specific training for a smooth transition.
  • Entered and verified time and attendance logs, supporting accurate and compliant payroll execution.

Admin Executive

Alept Consulting Pvt Ltd
Ahmedabad
06.2016 - 08.2017
  • Led end-to-end recruitment processes, including job postings, candidate screening, interviews, and offer rollouts.
  • Conducted training needs assessments by analyzing performance data and feedback from managers, ensuring targeted employee development.
  • Drafted and enforced HR policies and procedures in compliance with labor laws and organizational standards.
  • Planned and executed employee engagement initiatives, including team-building activities and corporate events.
  • Supported payroll processing by verifying timekeeping records and resolving discrepancies to ensure accuracy.
  • Facilitated employee onboarding, orientation sessions, and exit interviews, fostering a smooth transition at every stage of the employee lifecycle.
  • Maintained both physical and digital filing systems, ensuring confidentiality, organization, and compliance with record-keeping standards.
  • Managed office supply inventory, anticipating needs, placing orders, and ensuring timely availability of resources.
  • Investigated and documented employee complaints, including cases of workplace discrimination or harassment, in line with organizational policies and legal requirements.
  • Collaborated with cross-functional teams to enhance internal communication and promote alignment across departments.

Education

MBA in Human Resource Management -

IIPM
Ahmedabad
08.2013

BBA -

Narmada College of Science And Commerce
04.2011

Skills

  • HR Analytics & Data-Driven Decision Making
  • Employee Experience (EX) Design
  • Change Management
  • Talent Development & Learning Strategy
  • Digital HR Tools
  • Digital Employer Branding
  • Performance evaluation
  • Recruitment strategies

Languages

Gujarati
First Language
English
Proficient
C2
Hindi
Advanced
C1

Accomplishments

  • Grew Vagaro’s LinkedIn following from 7K to 10K in just 9 months : content that clicked!
  • Crowned Good Energy Champion for lighting up the workplace with positivity
  • Employee of the Month nominee – March 2025
  • Earned a Certificate of Excellence for flawlessly executing company events in 2024
  • Coached 15 team members on soft skills & English, boosting client call participation by 30%
  • Recognized as the Top Performer of 2016 at Alept Consulting : where the HR journey began!

Timeline

HR Generalist

Vagaro Technologies
11.2023 - Current

HR & Admin Executive

Agile Infoways
12.2022 - Current

HR & BD Manager

MLV-TECS Training hub partner of TISS-SVE
01.2019 - 04.2021

Admin Executive

Alept Consulting Pvt Ltd
06.2016 - 08.2017

MBA in Human Resource Management -

IIPM

BBA -

Narmada College of Science And Commerce

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Dhruvi Shah