Diaa Jangda

• Identified areas in need of critical improvement and implemented strategies to achieve targets.
• Supported department leadership in implementing new policies, procedures and controls.
• Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
• Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
• Also worked with 3 clients Humana, Aetna, Wellcare in Contract Compliance.
• Worked with Aetna Medicare Project end to end along with creating SOP for Wellcare.
• Iniciated training for excel sheet, presentations and helped to develope skills to crack IJP's for the entire Team.
• In Wellcare Project worked for Revenue Genration with the 3 reports.

· Worked for Inbound Sales Process.

· Generating extra Sales revenue for booking Domestic & International Flights for USA.

· Doing Cross sales for flight booking (eg Insurance & Seat booking)

Also use to help to change flight details