Diana Dsouza
Mumbai
Summary
Dynamic Senior Associate with expertise in Metadata Management at JP Morgan Chase, driving compliance with BCBS regulations and enhancing data governance practices. Proven problem solver with a keen attention to detail, successfully implementing process improvements that elevate operational efficiency and data quality. Strong communicator, adept at collaborating with global teams to achieve strategic objectives.
Overview
22
22
years of professional experience
Work History
Senior Associate (Control Management)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2023 - Current
- Govern the Metadata Management to ensure that all required activities are completed in a timely manner including BCBS submissions
- Ensure metadata practices meet audit and regulatory requirements including BCBS 239
- Collaborate with the Data Governance Team to support ingestion and reconciliation related activities as part of the Data Governance strategy
- In line with continuous improvement philosophy, ideate and solution the build of new features within MDM repository to evolve the system and enhance the end user experience
- Support reporting and analytical processes by providing metadata that helps in the accurate interpretation and analysis of operational risk data
- Collaborate with Controls Room stakeholders globally to ensure consistency in practices for MDM.
Associate (Controls Management)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2017 - 01.2023
- Identified Data Management impact and documented onboarding requirements by reviewing JIRA artifacts before Go Live date.
- Conducted deep dive and gap analysis on Metadata to ensure data quality and accuracy in Glossary.
- Maintained current and accurate Standard Operating documentation related to Metadata Management according to Data Retention policies.
- Governed Database Tool (MDM Database/Collibra) for enhancements and testing initiatives.
- Recognized process efficiencies and automation opportunities within Metadata Management.
Team Leader (Finance and Risk CFO Operations)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
03.2014 - 02.2017
- Leveraged technical expertise across all business product groups, including Cash Securities and Derivatives.
- Conducted data quality analysis on strategic Operational Data Source, ensuring timely and accurate feeds.
- Reconciled Credit products with General Ledger to maintain financial integrity.
- Coordinated with technology partners and business teams to resolve data quality issues.
- Analyzed large data sets and performed analytics to enhance client partnerships.
- Focused on continuous improvement initiatives to address data quality challenges and manual processes.
Team Leader (Global Commodities Nostro Settlements and Investigations)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2012 - 03.2014
- Contributed to pilot migration process for Commodities Business from Bournemouth, UK, receiving positive feedback from business partners.
- Led Nostro Investigations team for Commodities Settlements across Energy, Softs, Bullion, and Base Metals.
- Verified Swift payments – MT 199/299 and MT 202/103 for external counterparties in failed payment scenarios.
Operation Analyst - Institutional Ops Reconciliations
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
05.2004 - 03.2009
- Contributed to Monthly Information System, centralizing reporting and control monitoring functions.
- Executed investigations of unknown ledgers and statements feeding into reject queue.
- Reported high-value and aged exceptions for prompt resolution.
- Reconciled Nostro accounts in a timely manner to maintain accuracy.
- Investigated unclaimed and pending items to enhance tracking processes.
- Proofed interest and substantiated charge items to ensure compliance.
Education
Bachelor of Commerce -
The University Of Mumbai
03.2004
Skills
- Metadata Management
- Data Governance
- Problem solving
- Effective communication
- Attention to detail
Languages
- English
- Hindi
Applications Proficiency
- TLM / SSR
- Credit Risk Reporting Tool
- Mainframe – Adhoc
- Microsoft Office Suite
- Lotus Notes
- Databook (Collibra)
- Reference Data Hosting Program (RDHP)
Timeline
Senior Associate (Control Management)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2023 - Current
Associate (Controls Management)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2017 - 01.2023
Team Leader (Finance and Risk CFO Operations)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
03.2014 - 02.2017
Team Leader (Global Commodities Nostro Settlements and Investigations)
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
02.2012 - 03.2014
Operation Analyst - Institutional Ops Reconciliations
JP MORGAN CHASE SERVICES INDIA PRIVATE LTD
05.2004 - 03.2009
Bachelor of Commerce -
The University Of Mumbai