Accomplished IT professional with substantial experience achieving business goals via system analysis, setup, installation, training and troubleshooting. Combines cross-functional, cross-technology experience in the development and delivery of IT solutions. Successful in adapting and integrating technologies to support broad-ranging needs. Supports IT initiatives through the installation, set-up and maintenance of system-wide server applications. Expertise includes: Corporate-Wide IT Initiatives, Vendor/Software Research & Analysis, Project Planning & Timelines, First & Second-Tier User Training & Support, Information Resources Policies & Procedures
ITIL - April 2025
A+ Certification - August 2025