Summary
Overview
Work History
Education
Skills
Timeline
Generic
Diana  Mcdonald

Diana Mcdonald

SYSTEM SPECIALIST
Chennai

Summary

At Citicorp Inc, spearheaded system migrations and significantly enhanced security measures, demonstrating exceptional adaptability and a knack for information security. Mentorship fostered a culture of collaboration and continuous learning within the team. Leveraged incident management and teamwork skills to drive process improvements, contributing to strategic planning with a focus on emerging technologies.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

6
6
years of professional experience

Work History

System Specialist

Citicorp Inc
Chennai
07.2018 - Current
  • Mentored junior team members in best practices for system administration, fostering a supportive learning environment.
  • Identified opportunities for process improvements by analyzing user feedback and monitoring key performance metrics closely.
  • Spearheaded migration of legacy systems to modern platforms, minimizing disruptions in daily operations.
  • Conducted regular system audits, ensuring compliance with industry regulations and company policies.
  • Contributed to long-term strategic planning initiatives by staying informed about emerging technology trends relevant to the role of System Specialist.
  • Implemented security measures for safeguarding sensitive data and preventing unauthorized access.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Spearheaded the migration of legacy systems to modern platforms, minimizing disruptions in daily operations.

Education

Bachelor of Arts - History

Stella Maris College
Chennai, India
03.2018 - 03.2015

Skills

Incident Management

Timeline

System Specialist

Citicorp Inc
07.2018 - Current

Bachelor of Arts - History

Stella Maris College
03.2018 - 03.2015
Diana McdonaldSYSTEM SPECIALIST