Summary
Overview
Work History
Education
Skills
Selected B2B FMCG & Cross-Industry Projects
Geographic Experience
Timeline
Generic
Diane Woods

Diane Woods

Summary

B2B qualitative research moderator with 9+ years of experience in conducting in-depth interviews and focus groups with C-suite executives, and senior decision-makers across various industries. Specializes in FMCG, retail, logistics, finance, and manufacturing sectors. Proven ability to manage complex global studies and deliver actionable insights from high-stakes conversations.

Overview

10
10
years of professional experience

Work History

Moderator

Freelancer
02.2015 - Current
  • Moderated qualitative research studies for GenPop and B2B across FMCG, technology, automotive, finance, and retail sectors.
  • Collaborated with local and international agencies to conduct online and offline interviews in APAC, MENA, and African countries.
  • Facilitated in-depth interviews with consumers, small business owners, decision-makers, and industry professionals while maintaining neutrality.
  • Regularly coordinated with translators, note-takers, and clients to gather real-time feedback and implement adjustments.
  • Utilized platforms such as Zoom, Teams, Webex, and local tools like Tencent Meeting and WeChat for online research.

Education

MBA - Finance

Baylor University
Waco, Taxes
09-2004

BBA - Finance

Baylor University
Waco, Taxes
09-2000

Skills

  • Qualitative research
  • Data analysis
  • Interview facilitation
  • Multilingual communication
  • Transcription coordination
  • Client collaboration
  • C-level depth interviews (CEOs, CMOs, CFOs, COOs, CTOs)
  • FMCG market strategy and innovation research
  • New product development testing (qualitative)
  • Stakeholder and B2B decision-making process mapping
  • Brand equity and positioning studies
  • Global study coordination and cross-cultural moderation
  • Report writing and thematic analysis
  • Excellent probing, listening, and rapport-building skills

Selected B2B FMCG & Cross-Industry Projects

  • Global FMCG Brand Strategy – APAC & MENA

Client: Top 3 Global Consumer Goods Company
Respondents: CMOs, Brand Directors, Regional Sales Heads
Markets: India, UAE, Indonesia, Egypt
Methodology: 45 in-depth interviews
Objective: Understand regional challenges and opportunities for a new sustainable packaging rollout.
Outcome: Helped client tailor the go-to-market strategy for sustainable solutions in emerging markets.

  • Retail Supply Chain Optimization Study

Client: Global Retail Chain
Respondents: COOs, Heads of Logistics, Procurement Directors
Markets: India, Vietnam, South Africa
Methodology: 30-depth interviews + mini-group
Objective: Explore barriers to efficient last-mile delivery in urban and semi-urban markets.
Outcome: Findings informed the client’s logistics vendor strategy and led to pilot partnerships in key regions.

  • New Product Launch Feasibility Study

Client: Beverage Manufacturer (APAC Market)
Respondents: Trade Marketing Heads, Modern Trade Managers, Distributors
Markets: India, Thailand, Malaysia
Methodology: Hybrid (IDI + Concept Evaluation)
Objective: Evaluate interest and viability of a new low-sugar RTD beverage
Outcome: Recommendations helped refine pricing and SKU strategy before launch.

  • Sustainable packaging supplier audit study

Client: Global FMCG Supplier
Respondents: Procurement Directors, Sustainability Officers, Plant Managers
Markets: India, Germany, Philippines
Methodology: 25-depth interviews
Objective: Assess supplier performance and preferences on compostable vs. recyclable material sourcing
Outcome: Client realigned sourcing roadmap with region-specific sustainability drivers.

  • Corporate Financial Decision-Making Process Mapping

Client: Leading B2B Payment Platform
Respondents: CFOs, Financial Controllers, Heads of Procurement
Markets: Singapore, India, UAE
Methodology: 20-depth interviews
Objective: Understand digital transformation trends and adoption triggers in mid to large enterprises
Outcome: Guided UX redesign and B2B customer onboarding model.

Geographic Experience

  • APAC: India, Singapore, Indonesia, Thailand, Philippines, Vietnam, Japan, Australia
  • EMEA: UAE, Egypt, South Africa, UK, Germany
  • LATAM: Brazil, Mexico (remotely moderated)

Timeline

Moderator

Freelancer
02.2015 - Current

MBA - Finance

Baylor University

BBA - Finance

Baylor University
Diane Woods