Open To Work
Diane M Warburton
Schererville
Work Preference
Summary
Clinical Compliance RN Manager with expertise in regulatory compliance, incident investigation, and policy development. Enhanced patient care standards and improved quality outcomes through effective clinical operations management. Implemented patient care protocols and elevated safety standards, driving better patient outcomes and satisfaction.
Overview
28
28
years of professional experience
Work History
Clinical compliance RN Manager
ShiftMed
McLean
06.2022 - 03.2026
- Oversaw compliance with health regulations and hospital policies during operations.
- Ensured compliance with all applicable state regulations related to nursing practice.
- Developed and implemented patient care standards, policies, and procedures to ensure compliance and enhance quality of care.
- Reviewed incident reports from nurses to identify trends and enhance patient safety protocols.
- Supported organizational initiatives designed to improve quality of care outcomes.
- Supervised nursing staff to ensure high-quality patient care standards.
- Assessed staff performance and provided constructive feedback for improvement.
- Resolved conflicts between staff members in a timely manner.
- Implemented strategies that elevated customer satisfaction scores through targeted interventions.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Nurse Manager, Emergency Department
Franciscan Health Crown Point
Crown Point
06.2016 - 02.2019
- Oversaw daily operations of emergency department and ensured efficient patient flow.
- Managed nursing staff schedules and coordinated assignments for optimal coverage.
- Trained and mentored nursing staff on best practices and emergency procedures.
- Implemented patient care protocols to enhance safety and quality standards.
- Collaborated with physicians to develop treatment plans for critical patients.
- Provided guidance and mentorship to nursing staff in the Emergency Department.
- Conducted performance evaluations and delivered feedback to support team development
- Investigated incidents or complaints related to patient care in the department.
- Ensured compliance with regulatory standards, such as HIPAA regulations.
- Created reports summarizing data collected from daily operations within the Emergency Department.
- Resolved conflicts among staff members in a timely manner.
Director, Emergency Department
Franciscan Chicago Heights/Olympia Fields
Olympia Fields
06.2008 - 02.2015
- Directed daily operations to maintain compliance with laws and regulations, enhancing departmental integrity.
- Managed departmental budgets and resource allocations to optimize financial performance.
- Led cross-functional teams to develop and implement strategic initiatives.
- Facilitated collaboration among stakeholders to align projects with strategic goals, driving effective outcomes.
- Oversaw project timelines and deliverables to fulfill organizational objectives.
- Conducted regular meetings with department heads to assess progress of strategic initiatives, fostering accountability.
- Analyzed market trends to inform strategic planning decisions.
- Cultivated strong customer relationships by addressing inquiries and complaints promptly.
Education
Bachelor of Science - Nursing
St Francis University
Joliet, IL05-1992
Skills
- Compliance management
- Policy creation
- Incident analysis
- Emergency procedures
- Operations management
- Patient standards
Accomplishments
Press-Ganey Top Improver Award for Patient Satisfaction
Timeline
Clinical compliance RN Manager
ShiftMed
06.2022 - 03.2026
Nurse Manager, Emergency Department
Franciscan Health Crown Point
06.2016 - 02.2019
Director, Emergency Department
Franciscan Chicago Heights/Olympia Fields
06.2008 - 02.2015
Bachelor of Science - Nursing
St Francis University