Dibakar Ghosh - Quality Lead - Infosys Technologies

Summary

8.5+ years of experience in functional and automation testing of both web and standalone applications. Working in agile for last 7.5 years, experience of handling scrum teams and conducting all agile ceremonies. Rich experience in Telecom, Banking and Financial domain as well as supply chain management. Successfully implemented changes in QA process to reduce production defect leakage by 60%. Specialized in building competent teams from grass roots and successfully timely Delivery of enterprise level projects. Expert in Identifying, Developing and Implementing QA processes and procedures. Experience in building, leading and co-ordinating a team in an Onshore-Offshore Model. Proactively evaluated the risks and provided impact analysis along with Alternate solutions to mitigate Risks to influence go/ no go decisions. Experience in working with multiple vendors and geographically distributed cross functional teams.

Overview

9

years of professional experience

1

Certification

3

Languages

Work History

Quality Lead

Infosys Technologies

06.2017 - Current

Promoted teamwork and collaboration within the Quality team, leading to increased productivity and overall job satisfaction.
Major experience in Supply Chain Management(Apple Inc.) Banking and Finance(Natwest) and Telecom(Brightspeed).
Improved product quality by implementing strict quality control measures and conducting regular review meetings.
Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
Led a team of testers to ensure consistent adherence to industry standards and client policies.
Developed test documentations, procedures, and work instructions tailored to the specific needs of the client.
Implemented process improvements that resulted in reduced loss of time and increased resource efficiency within production timelines.
Reduced production defects by identifying areas for improvement and initiating corrective actions.
Collaborated with cross-functional teams to ensure seamless integration of newly developed features.

Education

Post Graduate Diploma - Business management, Finance

NMIMS University

Mumbai, Maharashtra, India

06-2022

Bachelor of Engineering - Electronics and Telecommunication

KIIT University

Bhubaneswar, Odisha, India

01.2017

Skills

Domain: Telecom, Banking and Finance, Supply Chain
Testing: Smoke, Sanity, Functional, Integration, Cross browser, Regression, Test case creation, Test execution, Test reporting, Defect analysis, Test summary reporting
Application life cycle management tools : Jira, Zephyr

Methodologies: Agile-Scrum
Mobile: Browser stack
Technical: Gen AI, Functional, BDD, SAP BRIM

Accomplishments

Received award from the VP of one of our client (Brightspeed) for exemplary performance in steering the team in the project.

Received multiple insta awards for good performance.