Learning new things , traveling different placess, spending time with Family
Dibya Mishra
Head Of Engineering\Senior Director\Vice President
Hyderabad,TG
Work Preference
Summary
Visionary executive acclaimed for driving incredible advancements through state-of-the-art technologies. Passionate about optimizing performance of IT organizations, building and energizing top-performing project teams and ensuring world class service to internal and external clients. Respected for broad technical expertise and motivational leadership style.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
43
43
Certificates
4
4
Languages
19
19
Projects Delivered and supported
6
6
Mobile Apps in IOS and Andriod
16
16
Web Projects
Skills
Expertise in Microsoft Stack and NET Core
React development
SaaS implementation expertise
Product management
AI and machine learning expertise
Skilled in DevSecOps and MLOps
Cloud computing proficiency (AWS, Azure,GCP)
Adaptable project management
ITIL-based support experience
AI tools proficiency
LLM model implementation
Experienced in Angular framework
Nodejs development
Operational support
Cross-functional implementation
Experience with multiple database systems
Timeline
Advanced AI Analytics on AWS: Amazon Bedrock, Q, SageMaker Data Wrangler, and QuickSight
06-2026
Advanced AI Analytics on AWS: Amazon Bedrock, Q, SageMaker Data Wrangler, and QuickSight
06-2026
Project Management Skills for Leaders
06-2026
Tailoring Project Delivery
06-2026
Learning Amazon Bedrock
06-2026
Strategic Project Risk Management
06-2026
Storytelling for Leaders
06-2026
Deep Learning: Getting Started
06-2026
Leading without Formal Authority
06-2026
Data-Driven Project Management: Project Metrics That Matter
06-2026
Apache Kafka Essential Training: Building Scalable Applications
06-2026
Introduction to Amazon Redshift: Data Management Essentials
06-2026
Learning Amazon SageMaker AI
06-2026
Getting started with generative AI in Azure
06-2026
Introduction to Fintech
05-2026
GitHub
05-2026
SAFe® 6.0-Latest Scaled Agile Framework Complete SAFe Course
05-2026
Docker for Developers
05-2026
Model Context Protocol (MCP): Hands-On with Agentic AI
05-2026
TypeScript
05-2026
Product Management
05-2026
Building High-Performance Teams
05-2026
Creating Psychological Safety for Diverse Teams
05-2026
Cloude 101 , Cloude Code, Cloude Code 101 - Anthropic
04-2026
Phase 1.1 : AI Fundamentals & Ecosystem Mastery - houses of Edtech
04-2026
Lean Six Sigma Foundations - PMIEF and Linkdin
04-2026
Agentic AI: Build Your First Agentic AI System - LinkedIn
04-2026
AI Tools Workshop - Be10x
04-2026
Amazon Q introduction
04-2026
Generative AI- Art of the possible - AWS
04-2026
Planning Generative AI project - AWS
04-2026
Google Cloud Foundations - LinkedINn
03-2026
Prompt Engineering - House of Edtech
02-2026
Copilot in teams : AI Powered Collaboration
02-2026
Agentic AI Fundamentals: Architectures, Frameworks, and Applications - LinkedIn
01-2026
Demystifying the .NET platform: Structure, Features and potential - Linkedin
01-2026
AWS certified Cloud Practitioner (CLF-C02) Cert Prep - AWS
12-2025
Building Generative AI Ready organization - AWS
08-2025
AWS Cloud Computing - AWS
05-2024
Head of Engineering & Global Application Support
Inchcape Shipping Services
11.2022 - 07.2026
Applications of Generative AI in Learning and Development - LinkedIn
02-2021
Director Delivery
Centific India Pvt Ltd
12.2019 - 06.2022
Safe 5 - Scaled Agile
08-2018
CSM - Scrum Alliance
08-2017
Delivery Manager
Deloitte support services
07.2017 - 12.2019
Senior Consultant
Capgemini
03.2011 - 04.2017
Senior Software Engineer
CGI
01.2009 - 12.2011
MCP,MCAD,MCPDEA -Microsoft certification
05-2008
Software Engineer
Accenture India
06.2006 - 12.2008
Bachelor of Computer Applications - Computer Applications Development
Utkal University
04.2001 -
MCA - Computer Applications Development
Utkal University
Work History
Head of Engineering & Global Application Support
Inchcape Shipping Services
Hyderabad, Telangana
11.2022 - 07.2026
- Executing multiple programs for Inchcape shipping services. The product is about end-to-end process of vessel onboarding, maintenance, and customs file the departure of vessel from port. Also, it takes care of prefunding and payment process of customers and agents. Cloud based solution with multiple integration with SAAS services like Unit4, Eye-share etc. currently managing 2 teams with 40 members from different parts of world.
- Driving the transformation programs by defining Product road map
- Driving AI based program.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Proved successful at working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Led engineering teams to enhance project delivery and operational efficiency across global shipping services.
- Oversaw development and implementation of innovative engineering solutions to optimize maritime logistics.
Director Delivery
Centific India Pvt Ltd
Hyderabad
12.2019 - 06.2022
- Expanded the scope of duty while still managing the stake holder Microsoft internal products like office 365 Office IP etc. Implemented Data platforms, business Intelligence, AI and advance visualizing capabilities.
- We worked with Major Products with client along with that we have developed AI human action detection programs for supply chain and retails.
- Directed 15 Managers, 70 tech leads, 130 senior associates and 235 Junior associates while controlling $3 Million CAPEX and $5 Million OPEX with remote support.
- Saved closed to $2 million by renegotiating with vendors and refining the contract management
- Accelerated delivery speed by 200% and improved application performance by 300%.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Delivery Manager
Deloitte support services
Hyderabad
07.2017 - 12.2019
- Deloitte University is learning center based in Texas. We support all learning and events organized in the center. Like flight booking, room booking, hall booking for the event and training kit for the incoming guest till departure of guest. Earlier Deloitte used different third-party application and manual processes to execute the issue. Worked with Architect team, designed one single web application and one mobile app for complete operations and fully automated AI based solutions. SAAS services for payment processing…
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Reduced customer complaints by implementing proactive communication strategies with clients.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Oversaw delivery portfolio encompassing India with 10+ deliveries per week.
Senior Consultant
Capgemini
03.2011 - 04.2017
- Worked as an SME for Banking and Payments project.
- Worked with multiple BFSI clients like Global payments, Bank of America, Selective Insurance.
- Designed and Developed Payment engine for Prestigious clients like Global payments, Bank of America
- Selective insurance is one of the best personal line and commercial line insurance provider in Unites states. CLAS stands for Commercial line Application solutions. It has footprint in more than 20 states in US. I was working for commercial line, and used to handle all the development, enhancement, and production support issues.
- Biller advantage is unique product which makes client onboarding process easier. This product works as middleman between the bank and end user to make easy payments of their utility bills. This product is configurable to configure any number of reseller and client based on the requirement. Normally to onboard a client it takes months but by using this product a client can be onboarded with in few hours. It has different portals for based on the roles like reseller portal for banks, Client portals for Banks Client, CSR portal for customer representative.
- Boarding and Servicing is a development and support project which has new development of new advance solution and supporting the boarding of merchants and providing support to on boarded merchants. Boarding and servicing application works as a middleman between the Bank and the merchant. It tracks all transactions and processes the payments.
Senior Software Engineer
CGI
Bangalore
01.2009 - 12.2011
- Worked as an SME for Telecom project.
- Worked with multiple Telecom clients Bell Canda.
- Designed and Developed Payment engine for Prestigious clients Bell Canada
- Managed Defect Lifecycle including Review defect, Review, Prioritize, Triage, Fixing and Retesting.
- Production Support and Enhancement
- Discussed Requirements and schedules with the Stakeholders.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
Software Engineer
Accenture India
Bangalore
06.2006 - 12.2008
- Worked as a Developer in insurance project.
- Worked with multiple insurance clients Aflac, AAA and Auto club.
- Designed and Developed Web Applications
- Managed Defect Lifecycle including Review defect, Review, Prioritize, Triage, Fixing and Retesting.
- Production Support and Enhancement
- Discussed Requirements and schedules with the Stakeholders.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Education
MCA - Computer Applications Development
Utkal University
Odissa06-2006
Bachelor of Computer Applications - Computer Applications Development
Utkal University
Odissa 04.2001 -
Certification
MCP,MCAD,MCPDEA -Microsoft certification
Accomplishments
- Reduced to 900 incidents from 3800 incidents through effectively implementing right solution.
- Used AI bots to reduce the training effort.
- automated repetitive tasks.
- Built the team from scratch multiple time and Supervised team of 500 staff members.
- Revenue growth from .5k to 28 Million
- Hiring and retaintion of talent. iteration ratio is lower then 0.5%.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Interests
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Elementary (A2)
Punjabi
Beginner (A1)
CAREER HIGHLIGHTS
- Executed 3+ AI based programs and products
- Expert in Prompt engineering with AI tools (Chat GPT, Gemini, Co-pilot, Gamma, Nano banana, DallE, Claude and Many more
- Experienced in Python and LLM
- Claude code certified,
- Boosted Revenue of $20 Million while creating different platforms and SAAS services for different companies.
- Saved closed to $2 million by renegotiating with vendors and refining the contract management
- Worked with different clients in US for 4 years
SPECIALIST IN
- Presales, Converting opportunity with POC, Financial growth (1 million to 20 million in 2 years)
- Onboarding end to end delivery like bidding for GROW (development\RUN (Support) projects with POC.
- Onboarding new projects with Project plan, SOW, scope discussion freezing the initial pieces and features, Estimating, resource management, P&L management, infrastructure management etc.
- Assembled resources, scheduled tasks, and created detailed timelines to maximize efficiency throughout each project phase.
- Managed, prioritized, and changed project schedules to align revenue with sales staff goals.
- Providing guidance to direct reports, typically comprising first-line managers and supervisors
- Ensuring clarity around priorities and goals for the entire functional area
- Approving requests for investment to a certain level of authority
- Managing overall financial budgeting
- Guiding the talent identification and development processes for a group or function
- Working across functions with peers in other groups to ensure collaboration for shared goals
- Working with senior management and other peers for strategy development and execution planning
- Communicating financial and goal results and key performance indicators to direct reports
- Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all members.