Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Activities hh
Father
Mother
Brother
Personal Information
Hobbies and Interests
Language Known
Technical Experience
Languages
Timeline
Generic
Dibyajyoti Mohapatra

Dibyajyoti Mohapatra

Balasore

Summary

Seeking an opportunity to contribute to the efficient operation of Facility Management by managing multiple responsibilities simultaneously, ensuring safety, functionality, and sustainability of facilities, while delivering exceptional service and maintaining a welcoming environment.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Front Office Management Trainee

Mayfair Hotels and Resorts Limited
Gopalpur
08.2025 - Current
  • Assisted management in daily operations and staff coordination.
  • Supported guest services to enhance overall customer satisfaction.
  • Executed administrative tasks, including scheduling and documentation processes.
  • Greeted and assisted visitors with professionalism and courtesy.
  • Managed multi-line phone system, directing calls to appropriate staff.
  • Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
  • Managed nightly hotel operations, ensuring accuracy and compliance.
  • Reconciled daily financial reports for all transactions and room revenues.
  • Handled cash drawers, balancing daily receipts with precision each shift.
  • Addressed and resolved guest issues promptly to enhance satisfaction levels.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Managed front desk operations and ensured smooth guest check-in processes.
  • Maintained accurate records of all incoming calls, messages and visitor logs.

Front Office Vocational Trainee

Mayfair Hotels and Resorts Limited
Bhubaneswar
02.2025 - 05.2025
  • Specializing in the Front Office department.
  • Greeted visitors and directed them to appropriate departments.
  • Answered phone calls and routed inquiries to relevant personnel.
  • Assisted with administrative tasks, including filing and document preparation.
  • Updated customer contact information in database systems.
  • Answered incoming calls and redirected them to the correct department or staff member.
  • Maintained an organized front desk area by tidying up reception area throughout shift.
  • Verified client identity prior to granting access to premises or services.

Industrial Exposure Trainee

Taj Falaknuma Palace
Hyderabad
10.2023 - 03.2024
  • Gaining hands-on experience across all four major departments.
  • Assisted in daily operations of luxury hospitality services.

Outdoor Catering Staff

Indian Hotel Company Limited (Taj Bengal, Kolkata)
Rourkela
01.2022 - 01.2023
  • Participated in 'FIH (Fédération Internationale de Hockey) Odisha Hockey Men's World Cup 2022-2023' for Food and Beverage service.
  • Set up outdoor catering equipment and service stations efficiently.
  • Engaged with customers to address inquiries and enhance their experiences.
  • I have served food to 16 international hockey players.

Education

Bachelor of Hotel Management and Catering Technology - Hospitality Administration And Management

School of Hotel Management, Siksha 'O' Anusandhan (Deemed To Be University)
Bhubameswa , India
11.2021 - 01/2025

Associate of Arts - Humanities

Fakir Mohan Higher Secondary School
Balasore, India
05.2019 - 08.2021

Matriculation -

Bagha jatin High School
Balasore, Odisha

Skills

  • Agile thinker
  • Empathetic
  • Passionate
  • Ethical mindset
  • Time Optimization
  • Team Empowerment
  • Highly Organized
  • Workflow Adaptability

Accomplishments

  • Received appreciation letter for participation in 'Wings India Airshow 2024', Hyderabad
  • Received appreciation letters from 3 departments for outstanding performance during industrial training, Taj Falaknuma Palace, Hyderabad
  • Participated in 'FIH Odisha Hockey Men's World Cup 2022-2023' for Food and Beverage service, Taj Bengal, Kolkata, 2 Months

Activities hh

  • Attended numerous Outdoor Catering services, Trident Hotel, Vivanta by Taj Hotel, Welcome by ITC Hotel Bhubaneswar, Odisha
  • Participated in University Level 'NSS Volunteers' Youth Leadership Training Camp 2023, IAS Campus- 4, SOA University, Bhubaneswar, Odisha, 04/2023, 04/2023
  • Participated in International conference 'TRENDS AND DISRUPTION IN HOSPITALITY AND TOURISM', School of Hotel Management, 04/22/22, 04/24/22

Father

Mr. Sribatsa Kumar Mohapatra

(Ex-Indian Army)

Mother

Mrs. Binapani Mohapatra

(Homemaker)

Brother

Mr. Rakesh Kumar Mohapatra

(IT Software Engineer)

Personal Information

  • Date of Birth: 12/31/03
  • Gender: Male
  • Nationality: Indian

Hobbies and Interests

  • Wanderlust Explorer
  • Bike Riding

Language Known

  • English (Fluent)
  • Hindi (Fluent)
  • Odia (Fluent)

Technical Experience

  • Opera (Version 5.0)
  • IDS (Fortune Next 7.0)
  • Powerpoint Presentation
  • MS Word
  • Excel Sheet

Languages

English
Upper Intermediate
B2
Hindi
Proficient
C2

Timeline

Front Office Management Trainee

Mayfair Hotels and Resorts Limited
08.2025 - Current

Front Office Vocational Trainee

Mayfair Hotels and Resorts Limited
02.2025 - 05.2025

Industrial Exposure Trainee

Taj Falaknuma Palace
10.2023 - 03.2024

Outdoor Catering Staff

Indian Hotel Company Limited (Taj Bengal, Kolkata)
01.2022 - 01.2023

Bachelor of Hotel Management and Catering Technology - Hospitality Administration And Management

School of Hotel Management, Siksha 'O' Anusandhan (Deemed To Be University)
11.2021 - 01/2025

Associate of Arts - Humanities

Fakir Mohan Higher Secondary School
05.2019 - 08.2021

Matriculation -

Bagha jatin High School
Dibyajyoti Mohapatra