Dibya Ranjan Mohanty
KOLKATA,INDIA
Summary
Administrative leader offering experience prioritizing and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
11
11
years of professional experience
Work history
Trainee Sales Executive
MAGMA LEASING LTD. KOLKATA
KOLKATA
- Review of collection reports
- Clients follow-up.
Manager TPA & CORPORATE
MEDICA HOSPITALS PVT LTD
Kolkata, West Bengal
08.2019 - Current
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Boosted department efficiency by streamlining operational processes.
- Liaised with Tpa & Corporate to ensure timely deliveries.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Recovered the long pending outstanding claims with proper follow ups with the more than 50 Tpa's & corporate clients.
- Coordinated cross-departmental collaboration for improved workflow.
- Organised financial and operational data to help with yearly budgeting and planning.
- Streamlined processes to improve and optimise office operations.
- Created digital file classification system for company-wide use.
- Planned revenue generation strategies designed for growth.
- Achieved monthly target constantly for more than 2 years.
Billing manager
MEDICA HOSPITAL PVT LIMITED
Kolkata, West Bengal
11.2014 - 07.2019
- Provided training to new employees in the use of billing software.
- Coordinated with finance team for efficient invoice processing.
- Collaborated with other departments for smooth functioning of the billing department.
- Updated existing payment systems to improve efficiency and accuracy.
- Managed client accounts, ensuring all bills were paid in a timely manner.
- Monitored daily operations of the billing department effectively.
- Assisted in annual audits by maintaining comprehensive records of all transactions.
- Streamlined office procedures by implementing effective billing systems.
- Negotiated effectively with customers facing financial difficulties leading to equitable solutions for both parties.
- Tracked cancelled and reissued invoices for audit purposes.
- Updated revenue recognition schedules to facilitate billing requests.
- Coordinated with sales department for accurate invoice generation, thus reducing disputes.
- Sustained zero error rate during annual audit through meticulous attention to detail and organisational skills.
- Maintained KYC information from customer background checks to meet legal requirements.
- Assisted credit teams with re-invoicing and raising credit notes.
- Interpreted complex financial data to support management decision making processes.
Manager
Charring Cross Nursing Home Pvt Ltd. KOLKATA
KOLKATA
06.2013 - 08.2014
- Front office operation control
- Day to day Patient file updating & billing to all indoor patient
- Dealing with all TPA companies with regard to indoor patient mediclaim such as Pre-Authorisation, Co-ordination, Billing, Correspondence, Follow-up of claim settlement, payments, etc
- Liaison with the Insurance Health check-up with the clients of Bharati Axa, AVIVA, SBI Life, Max Bhupa, Max New York, Tata AIG, Apollo Munich, New India, National, etc
- Beside the above, looking forward to the billing and liaison with the corporate sector, such as, CESC, RBI, Allahabad Bank, etc
- Other general administration works.
Executive (Administration)
Charring Cross Nursing Home Pvt Ltd. KOLKATA
KOLKATA
- 06.2013
- Front office operation control
- Day to day Patient file updating & billing to all indoor patient
- Dealing with all TPA companies with regard to indoor patient mediclaim such as Pre-Authorisation, Co-ordination, Billing, Correspondence, Follow-up of claim settlement, payments, etc
- Liaison with the Insurance Health check-up with the clients of Bharati Axa, AVIVA, SBI Life, Max Bhupa, Max New York, Tata AIG, Apollo Munich, New India, National, etc
- Beside the above, looking forward to the billing and liaison with the corporate sector, such as, CESC, RBI, Allahabad Bank, etc
- Other general administration works.
Education
B.A -
Utkal University, Orissa
Skills
- Microsoft Excel
- Issue resolution
- Strategic Planning
- Client account management
- Team Leadership
- Conflict Resolution
- Invoicing
- Operational support
- Department management
- Physical resource management
Custom
- D.C.A (Diploma in Computer Application)
- Diploma in Hospital Management
Languages
English, Oriya, Hindi, Bengali
Personal Information
- Date of birth: 06/19/79
- Gender: Male
- Marital status: Married
Affiliations
- Playing Cricket
- Listening Music
Timeline
Manager TPA & CORPORATE
MEDICA HOSPITALS PVT LTD
08.2019 - Current
Billing manager
MEDICA HOSPITAL PVT LIMITED
11.2014 - 07.2019
Manager
Charring Cross Nursing Home Pvt Ltd. KOLKATA
06.2013 - 08.2014
Trainee Sales Executive
MAGMA LEASING LTD. KOLKATA
Executive (Administration)
Charring Cross Nursing Home Pvt Ltd. KOLKATA
- 06.2013
B.A -
Utkal University, Orissa