Administrative leader offering experience prioritizing and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
11
11
years of professional experience
Work history
Trainee Sales Executive
MAGMA LEASING LTD. KOLKATA
KOLKATA
Review of collection reports
Clients follow-up.
Manager TPA & CORPORATE
MEDICA HOSPITALS PVT LTD
Kolkata, West Bengal
08.2019 - Current
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Conducted audits and risk assessments to achieve regulatory compliance.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Boosted department efficiency by streamlining operational processes.
Liaised with Tpa & Corporate to ensure timely deliveries.
Delivered KPI targets and improvements on consistent basis through excellent leadership.
Recovered the long pending outstanding claims with proper follow ups with the more than 50 Tpa's & corporate clients.
Coordinated cross-departmental collaboration for improved workflow.
Organised financial and operational data to help with yearly budgeting and planning.
Streamlined processes to improve and optimise office operations.
Created digital file classification system for company-wide use.
Planned revenue generation strategies designed for growth.
Achieved monthly target constantly for more than 2 years.
Billing manager
MEDICA HOSPITAL PVT LIMITED
Kolkata, West Bengal
11.2014 - 07.2019
Provided training to new employees in the use of billing software.
Coordinated with finance team for efficient invoice processing.
Collaborated with other departments for smooth functioning of the billing department.
Updated existing payment systems to improve efficiency and accuracy.
Managed client accounts, ensuring all bills were paid in a timely manner.
Monitored daily operations of the billing department effectively.
Assisted in annual audits by maintaining comprehensive records of all transactions.
Streamlined office procedures by implementing effective billing systems.
Negotiated effectively with customers facing financial difficulties leading to equitable solutions for both parties.
Tracked cancelled and reissued invoices for audit purposes.
Updated revenue recognition schedules to facilitate billing requests.
Coordinated with sales department for accurate invoice generation, thus reducing disputes.
Sustained zero error rate during annual audit through meticulous attention to detail and organisational skills.
Maintained KYC information from customer background checks to meet legal requirements.
Assisted credit teams with re-invoicing and raising credit notes.
Interpreted complex financial data to support management decision making processes.
Manager
Charring Cross Nursing Home Pvt Ltd. KOLKATA
KOLKATA
06.2013 - 08.2014
Front office operation control
Day to day Patient file updating & billing to all indoor patient
Dealing with all TPA companies with regard to indoor patient mediclaim such as Pre-Authorisation, Co-ordination, Billing, Correspondence, Follow-up of claim settlement, payments, etc
Liaison with the Insurance Health check-up with the clients of Bharati Axa, AVIVA, SBI Life, Max Bhupa, Max New York, Tata AIG, Apollo Munich, New India, National, etc
Beside the above, looking forward to the billing and liaison with the corporate sector, such as, CESC, RBI, Allahabad Bank, etc
Other general administration works.
Executive (Administration)
Charring Cross Nursing Home Pvt Ltd. KOLKATA
KOLKATA
- 06.2013
Front office operation control
Day to day Patient file updating & billing to all indoor patient
Dealing with all TPA companies with regard to indoor patient mediclaim such as Pre-Authorisation, Co-ordination, Billing, Correspondence, Follow-up of claim settlement, payments, etc
Liaison with the Insurance Health check-up with the clients of Bharati Axa, AVIVA, SBI Life, Max Bhupa, Max New York, Tata AIG, Apollo Munich, New India, National, etc
Beside the above, looking forward to the billing and liaison with the corporate sector, such as, CESC, RBI, Allahabad Bank, etc
Associate Administrator Production at Iffco Group Seville Chocolate LLC. BR.Associate Administrator Production at Iffco Group Seville Chocolate LLC. BR.