Hi, I’m
Dibyarup Paul
Supply Chain Associate
New Delhi
Summary
Dynamic Order Processing Specialist with expertise in strategic planning and effective communication. At Raptor Supplies Ltd, optimized invoice generation for 150+ daily orders. Excel in ERP systems and purchase order management, ensuring 100% accuracy. Proven ability to enhance supply chain co-ordination and pricing optimization, driving operational efficiency and market expansion.
Overview
3
years of professional experience
Work History
Raptor Supplies Ltd
Order Processing Specialist
12.2025 - Current
Job overview
- Orchestrate end-to-end processing of invoices for 150+ daily orders using various CRM software like Zoho ensuring 100% accuracy.
- Subject matter expert in Incoterms and cross-border tax regulations (GST/VAT) for UK, EU, Australia, and Singapore.
- Oversee the full order lifecycle, from PO amendments to complex returns and cancellations.
- Developed supplier payment modules and ticketing systems to streamline vendor relations.
ACI LOGISTICS DWC
Pricing & Operations Executive
08.2025 - 11.2025
Job overview
- Implemented operational strategies to enhance workflow efficiency and expanded market presence.
- Negotiated high-value contracts with key suppliers, improving profit margins.
- Analyzed market trends to inform strategic decision-making and refined operational procedures.
- Optimized supply chain operations ensuring timely delivery while minimizing logistics costs.
P.M Relocations Pvt. Ltd.
Executive - International Moving
01.2025 - 06.2025
Job overview
- Prepared quotations and performed critical resource analysis to increase profits.
- Facilitated communication between clients and service teams to resolve issues effectively.
- Streamlined documentation processes for domestic and international moves.
Cargomen Logistics (India) Private Ltd.
Customer Support - Appreciate
07.2023 - 08.2024
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handling documentation for import and export cargo for both sea and air freight.
- Supported inventory management by tracking stock levels.
Education
Rajiv Gandhi National Aviation University
Bachelor of Management Studies from Aviation Studies And Air Cargo
01-2024
Techno India Group Public School
Higher Secondary Education from Science
01-2021
Skills
Strategic planning
Effective communication
Invoice generation
Purchase order coordination
Experience with Zoho ERP systems
Timeline
Order Processing Specialist
Raptor Supplies Ltd
12.2025 - Current
Pricing & Operations Executive
ACI LOGISTICS DWC
08.2025 - 11.2025
Executive - International Moving
P.M Relocations Pvt. Ltd.
01.2025 - 06.2025
Customer Support - Appreciate
Cargomen Logistics (India) Private Ltd.
07.2023 - 08.2024
Rajiv Gandhi National Aviation University
Bachelor of Management Studies from Aviation Studies And Air Cargo
Techno India Group Public School
Higher Secondary Education from Science