DIBYENDU BHAATTACHARYAY
BURDWAN
Summary
Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Branch Manager
ICICI BANK
BURDWAN
03.2022 - Current
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- I am started in banking industry from executive and I got five promotion within my tenure .
- I am working in several job role and team handling experience more 7 yeras in banking industry .
- Now I am working as a Branch Manager last two years in ICICI BANK
Deputy Branch Manager
AXIS BANK LTD
ASANSOL
11.2011 - 02.2022
- Monitored compliance with banking regulations and internal policies and procedures.
- As Deputy Branch Manager I handling total compliance and customer service as well as business also .
- I am qualified and total 17 felicitation of internal banking campaign and two foreign tour also .
Education
BBA - Business Administration
Burdwan University
Burdwan05-2011
Skills
- Branch Operations Management
- Customer Service
- Relationship Building
- Business development expertise
- Financial Advising
Affiliations
- I am always try to maintained in my work life and family life .
Certification
- I am NISM and IRDA qualified .
Accomplishments
- I received multiple certificate and attained multiple felicitation in internal banking programe .
Timeline
Retail Branch Manager
ICICI BANK
03.2022 - Current
Deputy Branch Manager
AXIS BANK LTD
11.2011 - 02.2022
BBA - Business Administration
Burdwan University
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