Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dibyojyoti Sen

QC Supervisor
Kolkata

Summary

Focused Quality Control Supervisor with 10 years of experience across diverse international and domestic environments. Proven strengths in team training, process management, and performance monitoring to achieve consistent quality standards. Dedicated to refining system procedures and controls to maximize quality output, minimize errors, and enhance operational efficiency. Detail-oriented and proactive in implementing solutions to improve production quality and compliance.

Overview

10
10
years of professional experience

Work History

Quality Control Supervisor

United Parcel Service, UPS
Toronto, ON
01.2023 - Current
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Enhanced product quality by implementing rigorous inspection processes and protocols.
  • Identified areas of improvement, implementing necessary changes to enhance overall product quality.
  • Utilized statistical analysis tools to track trends in product quality data over time, enabling proactive identification of potential issues before they escalate.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering supportive work environment for professional growth.
  • Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
  • Reported on short- and long-term trends in production to help management make proactive decisions.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Supervised ongoing daily production phases.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Actively communicated with control tower via radio to reduce conveyor belt downtime by 90%.

Quality Control Supervisor

TKS Enterprise
Kolkata, West Bengal
12.2018 - 12.2022
  • Implemented quality control measures, significantly reducing errors and rework.
  • Collaborated with suppliers to source high-quality materials and technologies, reinforcing product reliability.
  • Implemented cost control measures to effectively manage expenses without compromising quality or customer satisfaction levels.
  • Coordinated with cross-functional departments such as Quality Control, Production Planning, and Engineering teams, resulting in seamless project execution.
  • Improved order accuracy and customer satisfaction with detailed quality control checks.
  • Supported quality control measures by verifying that transported items met established standards before delivery or use.
  • Participated in quality control inspections, ensuring compliance with building codes, standards, and specifications.
  • Achieved consistent high-quality results through rigorous quality control measures and adherence to industry best practices.
  • Assisted in the development of comprehensive Quality Control Plans, leading to more efficient production processes.
  • Oversaw quality control procedures, guaranteeing exceptional final products that met or exceeded industry standards.
  • Increased accuracy and reduced rework by implementing rigorous quality control measures on all AutoCAD files.
  • Utilized lean manufacturing principles in daily tasks, contributing to reduction in operational waste without sacrificing product quality.
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Maximized profit margins while maintaining quality control standards by monitoring expenses closely and making cost-effective decisions when necessary.
  • Conducted regular quality control checks, ensuring consistent product output that met company standards.
  • Streamlined workflow by maintaining clear communication with fellow technicians, supervisors, and quality control personnel.

Quality Control Specialist

TKS Enterprise
Kolkata, West Bengal
12.2015 - 11.2018
  • Initiated process improvements that led to reduced waste and increased production efficiency.
  • Created and maintained several databases to track statistical data.
  • Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
  • Streamlined the quality control process, resulting in faster turnaround times for product releases.
  • Managed internal audits effectively, leading to successful ISO certification renewals without major findings or delays in timeline.
  • Minimized down time 75% by reducing production rework and recalls.
  • Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Trainee Electrical Engineer

West Bengal Power Development Corporation
Kolkata, West Bengal
08.2014 - 05.2015
  • Developed innovative solutions for challenging electrical problems using engineering principles and critical thinking skills.
  • Demonstrated adaptability by quickly learning new software tools and technologies for use in electrical engineering projects.
  • Maintained safe working environment by strictly adhering to safety protocols and guidelines during all aspects of work performed.
  • Identified specific cables, fuses and circuit breakers required for assigned installations.
  • Calibrated and repaired existing systems to maintain functionality.
  • Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.

Education

Graduate Certificate - Project Management

Algoma University
Toronto, ON, Canada
01.2024 - 08.2024

B. Tech - Electrical Engineering

West Bengal University of Technology
Kolkata, West Bengal, India
08.2010 - 05.2014

Higer Secondary - Science

Krishnapur Adarsha Vidyamandir
Kolkata, India
04.2001 -

Secondary Level -

Sanskrit Collegiate School
Kolkata, India
04.2001 -

Skills

Quality Training

Quality Management Systems

Microsoft Office

Operations Management

Visual Inspection

Project Management

Quality Control Planning

Material testing

QC inspections

Teamwork and Collaboration

Multitasking

Root Cause Analysis

Staff Supervision

Timeline

Graduate Certificate - Project Management

Algoma University
01.2024 - 08.2024

Quality Control Supervisor

United Parcel Service, UPS
01.2023 - Current

Quality Control Supervisor

TKS Enterprise
12.2018 - 12.2022

Quality Control Specialist

TKS Enterprise
12.2015 - 11.2018

Trainee Electrical Engineer

West Bengal Power Development Corporation
08.2014 - 05.2015

B. Tech - Electrical Engineering

West Bengal University of Technology
08.2010 - 05.2014

Higer Secondary - Science

Krishnapur Adarsha Vidyamandir
04.2001 -

Secondary Level -

Sanskrit Collegiate School
04.2001 -

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Dibyojyoti SenQC Supervisor