DIDAR JIWANI
Hyderabad
Summary
Dynamic Senior Manager at Fairmount Builder with a proven track record in exceeding sales goals through innovative marketing strategies and CRM integrations. Adept at fostering client relationships and leading teams, I drive growth and enhance customer engagement, ensuring a seamless client journey and building brand loyalty.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Manager
Fairmount Builder
Hyderabad
09.2023 - Current
- Expertise in exceeding sales goals and driving growth through innovative marketing strategies & digital optimization
- Lead Generation: Boosted revenue by integrating CRM systems and SEO’s, Whats App, IVRS, and Chat Bots.
- Sales Success: Surpassed sales targets by leveraging data-driven insights and sales enablement techniques.
- Rebranding & Digital Marketing: Rebranding efforts and enhanced customer engagement through marketing
- Project Launch & Agency Management: Project Sales and marketing strategies and agency collaborations to accelerate market penetration.
- Client Relationship Management: Developed robust, enduring relationships with clients via regular communication and tailored service. NRI and HNI customers, as well as guided Channel Partners and IPCs to boost sales. Provided outstanding service that met client requirements and resolved issues, resulting in repeat patronage and referrals. Guaranteed a smooth client journey from the first interaction to post-sales support, strengthening brand allegiance and trust
Sales and Marketing Head
DIAMOND TRADERS
Hyderabad
08.2016 - 07.2023
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
- Inventory stock and record when inventory drops to a specified level.
- Establish policies for unique services, including 'on approval/off-site' transactions
- . Establish a daily and weekly cash reconciliation process. Outgoing, “fearless” leader who continually demonstrates managerial skills and courage to benefit the business.
Business Development Manager
Kataria Trucking Pvt Ltd (D a i m l e r India commercial vehicle – Bharat Benz)
Ahemdabad
02.2015 - 08.2016
- Promote the company brand to key buyers, ensuring that their knowledge is current and appropriate.
- Generating new business, both in face-to-face meetings and over the phone.
- Completing all documentation and administrative records fully and accurately.
- Lead the team and provide necessary training based on individual needs, and motivate.
General Manager – Service
I B MOTORS PVT. LTD (SUZUKI DEALER)
Rajkot
12.2015 - 07.2016
- Taking care of five locations of the same dealership: three in Rajkot, Morbi, Gondal, and Jetpur. With an employee strength of over 100 and a vehicle input of 150 per day.
- Workshop Management.
- Warranty and Service Administration.
- Quality Management System.
- Accounts Receivable.
- Customer Satisfaction
- Key Account Management
- Parts Inventory and Availability.
Works Manager
Wor Aarohi Motors Pvt.Ltd (EICHER DEALER - An ISO 9000 14000 Company).
Ahemdabad
01.2014 - 01.2016
Manager – Agency Sales
MAX NEW YORK LIFE
Pune
06.2008 - 12.2010
- Recruitment
- Development & Mentorship and Compliance
- Target Achievement
- Campaign & Activities
- Reporting & Planning
Regional Manager
ACE MOTORS
Pune
06.2006 - 01.2008
- Dealer Appointment
- Sales - Growth & Projection
- Service Showroom Management
- Relationship manager
- OEM & Parts
Service Advisor
EAST AFRICA TOYOTA
Baroda
12.2003 - 12.2005
- Customer care – Advance booking, Follow up and Queries.
- Creating computerized repair order, estimate & invoice.
- To get the approval of repairs and spares from the customer.
- To distribute the work among the technicians.
- Warranty – To give the warranty of the PARTS as per the company criteria.
- Responsible for company campaign & FIR report.
Area Manager
SUPER SALES AGENCY
Gujarat
08.2002 - 11.2003
- To Monitor the sales of entire designated area SALES and achieve the target as per the dealer.
- To Monitor the service of the vehicle of entire region and make the availability if spares as per the needs and requirements.
- To Monitor the Finance for the end customer by approaching different banks and finance institute to give lucrative scheme to end customer.
Education
High School Diploma -
06-2001
Skills
PERSONAL STRENGTHS:
- Presentations and demonstration skills, CRM integrations for business automation, MS Office, Word, Excel, PowerPoint, Access, and Outlook Express
- Highly Motivated: Driven by a persistent and determined attitude
- Positive Outlook: Maintain an optimistic perspective
- Organizational Expertise: Demonstrated ability to plan Leadership and teamwork: a collaborative team player with excellent interpersonal skills, leading teams toward continued success
Accomplishments
- National School Games 1995 - 96 1995-12-28 Directorate of Education Govt. of N.C.T. Delhi Represent my territory DAMAN & DIU (UT) at national level for Badminton championship. Acknowledge as no. 1 Service Advisor 2003-03-15 KIRLOSKAR MOTORS (I) LTD Top service official of Company acknowledgment during there visit to dealership.
- Stood 2nd in inter dealership TOYOTA service advisor skill contest. 2003-05-17 TOYOTA KIRLOSKAR MOTORS
- stood 2nd in inter dealership service advisor skill contest among 3 dealer.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Certification
- CERTIFICATE OF APPRECIATION
Didar Jiwani
This is to recognize your outstanding performance for the month of December at Fairmount Builders.
Thank you, for the passion and expertise you bring to your role every day.
We wish you continued growth and success in work and in life.
Timeline
Senior Manager - Fairmount Builder
09.2023 - Current
Sales and Marketing Head - DIAMOND TRADERS
08.2016 - 07.2023
General Manager – Service - I B MOTORS PVT. LTD (SUZUKI DEALER)
12.2015 - 07.2016
Business Development Manager - Kataria Trucking Pvt Ltd (D a i m l e r India commercial vehicle – Bharat Benz)
02.2015 - 08.2016
Works Manager - Wor Aarohi Motors Pvt.Ltd (EICHER DEALER - An ISO 9000 14000 Company).
01.2014 - 01.2016
Manager – Agency Sales - MAX NEW YORK LIFE
06.2008 - 12.2010
Regional Manager - ACE MOTORS
06.2006 - 01.2008
Service Advisor - EAST AFRICA TOYOTA
12.2003 - 12.2005
Area Manager - SUPER SALES AGENCY
08.2002 - 11.2003
Board of Technical Education - High School Diploma,
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