Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Barcenas

Hobart

Summary

Dynamic and dedicated customer-service professional with experience delivering safe, caring, and efficient service in fast-paced environments. Recognized for maintaining safety standards, communicating guest needs clearly, and collaborating effectively with team members. Calm and professional when resolving conflicts, with a strong focus on dependability, attention to detail, and positive customer experiences. Seeking to contribute to United Airlines’ mission of connecting people through exceptional inflight service.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Cherries and Berries
07.2025 - 01.2026
  • Provided attentive service to high volumes of guests while maintaining a calm, professional demeanor.
  • Communicated any customer allergies or special requests to kitchen to ensure guests' health and safety.
  • Maintained professionalism when handling customer interactions and conflicts.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Fulfillment Associate

Target
03.2023 - 05.2025
  • Collaborated with team members to maintain efficient operations while meeting daily performance and safety standards.
  • Maintained cleanliness and organization of work areas to promote safety standards.
  • Assisted customers by providing clear information regarding order status and delivery timelines.
  • Volunteered to support additional tasks and projects, demonstrating adaptability and willingness to learn.

Retail Sales Associate

Champs Sporting Goods
01.2022 - 03.2023


  • Maintained store presentation and organization to support customer comfort and safety.
  • Resolved customer inquiries and complaints, fostering positive relationships.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions accurately using point-of-sale systems in a fast-paced environment.

Education

High School Diploma -

South Miami Senior High
Miami, FL

Skills

Customer Service Excellence

Timeline

Restaurant Waiter

Cherries and Berries
07.2025 - 01.2026

Fulfillment Associate

Target
03.2023 - 05.2025

Retail Sales Associate

Champs Sporting Goods
01.2022 - 03.2023

High School Diploma -

South Miami Senior High
Diego Barcenas