DIGAMBAR SINGH
NOIDA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
FNB Asst Manager Fortis Hospital Shalimarbhagh
Prime Facility Services
New Delhi
01.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Recruited and trained new employees to meet job requirements.
FNB Supervisor Fortis Hospital Vasant Kunj
Prime Facility Services
New Delhi
09.2021 - 01.2023
- Developed, implemented and monitored safety protocols for hospital staff.
- Supervised and managed a team of medical professionals to ensure quality service delivery.
- Scheduled shifts, assigned tasks and evaluated performance of healthcare personnel.
- Created reports on patient satisfaction, staff performance and budgeting needs.
- Monitored inventory levels, ordered supplies and maintained equipment in working condition.
- Coordinated between multiple departments to ensure efficient workflow processes.
- Established internal policies and procedures to maintain standards of care.
- Investigated complaints from patients or their families regarding treatment or services received.
- Trained new staff members on the use of medical equipment and safety protocols.
- Participated in regular meetings with senior management to discuss hospital operations.
FNB Supervisor Naraiyana Hospital
Life Pillar Food Pvt Ltd
Gurugram
02.2019 - 09.2021
- Developed, implemented and monitored safety protocols for hospital staff.
- Supervised and managed a team of medical professionals to ensure quality service delivery.
- Scheduled shifts, assigned tasks and evaluated performance of healthcare personnel.
- Created reports on patient satisfaction, staff performance and budgeting needs.
- Monitored inventory levels, ordered supplies and maintained equipment in working condition.
- Coordinated between multiple departments to ensure efficient workflow processes.
- Monitored department budget to prepare accurate reports about findings.
FNB Supervisor Fortis Hospital
high End hospitality
Ludhiana
09.2017 - 12.2018
- Developed, implemented and monitored safety protocols for hospital staff.
- Supervised and managed a team of medical professionals to ensure quality service delivery.
- Created reports on patient satisfaction, staff performance and budgeting needs.
- Established internal policies and procedures to maintain standards of care.
- Investigated complaints from patients or their families regarding treatment or services received.
- Trained new staff members on the use of medical equipment and safety protocols.
- Participated in regular meetings with senior management to discuss hospital operations.
CASHIER
RED PAPPER HOSPITALITY
JAIPUR
03.2017 - 09.2017
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Performed daily bank deposits accurately and within company guidelines.
FNB Steward Max Hospital Vaishali
High End Hospitality
Ghaziabad
08.2014 - 03.2017
- Served food and beverages to patrons and confirmed complete orders.
Education
BBA -
GLA UNIVERSITY
MATHURA07.2019
12LTH - COMMERCE
SHRI KHELANWAN INTER COLLAGE
SHERGARH MATHURA07.2016
High School Diploma -
SHRI KHELANWAN INTER COLLAGE
SHERGARH MATHURA07.2014
Skills
- Product and Service Knowledge
- Recruiting and Interviewing
- Cost Reduction
- Sales Monitoring
- Operations Management
- Cost Control
- Staff Supervision
- Customer Relations
- Team Motivation
Timeline
FNB Asst Manager Fortis Hospital Shalimarbhagh
Prime Facility Services
01.2023 - Current
FNB Supervisor Fortis Hospital Vasant Kunj
Prime Facility Services
09.2021 - 01.2023
FNB Supervisor Naraiyana Hospital
Life Pillar Food Pvt Ltd
02.2019 - 09.2021
FNB Supervisor Fortis Hospital
high End hospitality
09.2017 - 12.2018
CASHIER
RED PAPPER HOSPITALITY
03.2017 - 09.2017
FNB Steward Max Hospital Vaishali
High End Hospitality
08.2014 - 03.2017
BBA -
GLA UNIVERSITY
12LTH - COMMERCE
SHRI KHELANWAN INTER COLLAGE
High School Diploma -
SHRI KHELANWAN INTER COLLAGE
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