DIGVIJAY SINGH RATHI
Business Analyst
Summary
Currently working in Fiserv as a Senior Business Analyst in BFSI Domain.
Total work experience of 6.9 Years as a Business Analyst and Quality assurance in Banking &
Financial Services domain.
A Competent and versatile professional with good experience as a Business Analyst and
Functional Consultant in BFSI majorly in Core Banking, Card Payments, Investment Banking-
Mutual Funds, Fraud/Dispute management with a knowledge base of financial products.
Managed stakeholder expectations with regular communication cadence and analysis of clients’
business/functional requirements by identifying gaps, providing, and aligning solutions to
business objectives and agreed scope.
Current responsibilities include Project handling, Requirement gathering, Requirements Analysis,
Story Estimation, creation and breaking down stories into multiple tasks, determining user
acceptance criteria, creation of high-level test scenarios and UAT execution, Triage Analysis,
implementing various systems as per business needs, conduct demos for the various
stakeholders.
Good Knowledge in Core banking, Retail Banking, Investment Banking, Insurances, Mortgages,
Property and casualty insurance, Batch Jobs, Payments, cards, loans, ACH Payments, Dispute
resolutions, chargeback, Fraud Management, Account Opening process for bankcards ,private
label and commercial loans.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Fiserv, US Credit Unions
07.2019 - 02.2021
09.2022 - Current
- In DNA product, we are testing the DNA application in which we are configuring 43 features of Core
- Banking in an Application which deals with the Account Creation of all types, Loans creation, Collateral and Insurance creation offering and setup of banking products, routine batch jobs, Disbursement, receipt, etc
- Responsibilities:
- Performing activities of BA for the pilot project of DNA NYCB
- Supporting the Scrum teams with the Development of Solution Designs
- Responsible for Feature Breakup in coordination with Product owner after receiving product requirements from Product team through Intake forms
- Define Acceptance Criteria of User Stories as per Business Requirements and Functional Impact
- Requirement Analysis, test scenario identification, test data preparation as per business documents
- Domain Skills
- Collections management - Arrears and debt collection, Default monitoring, Delinquency
- Management, Offer management
- Payments -Card Payment Processing, Payment
- Clearing and Settlement, Post Payment & other related documents and it’s archiving into the database
- Core Banking, Commercial loans, Investment
- Banking, Insurances, capital market.
Xavient, MUFG Bank
11.2018 - 07.2019
- It’s a investment banking client who is in market since more than 90 Years
- In Lord Abbett data validation check we deal with the AMC who is managing various mutual funds
- Our team is responsible to get the data and generate various types of reports (Monthly and Quarterly) for MF and validate the real time data and then posting it to the client’s side to make it available for all the clients invested in the funds
- Responsibilities:
- Project demo to stakeholders
- Have a responsibility of Back up Lead and managing 8 team members and Involved in project management activities and peer reviews
- Gathering requirements from clients and creating the Business User Stories & getting them approved by Stakeholders
- Coordinating with the client on the project plan using different strategies to identify the scope
- Monthly and weekly status report to the client and internal management
- Validation of the reports and generating for posting to the client
- Assisting Product Manager on business requirements, creating Epics
- Acting as bridge between Business and Technical team
- Giving Pre-delivery demos to the stakeholder
- Product Owner for offshore monthly and quarterly retail reports
- Documentation/ Reporting and performing defect closure activities
- Supporting the Scrum teams with the Development of Solution Designs
- Provide Knowledge transition on project applications to new team members
- CLOS focus on Commercial Loans
- In CLOS, we deal with data migration related to commercial card customers from old CDW database to the new nCino database
- Delivery of BPM EForm Application
- BPM used for access management for various applications
- Responsibilities:
- Leading a team responsible for doing enhancements for BPM application
- Analyzing new requirements and breaking them in test scenarios and test cases
- Validation for Database Migration using SQL queries
- Test Scenario Inventory sheet managment
- Responsible for creating reports for In Scope and Out Scope Functionalities
- SIT testing for monthly cycles
- Maintaining project documentation, Issue Tracker and Query Resolution Sheet and Regression Suite
- Responsible for Testing of BPM Application used to raise requests
- Use Case Designing and Execution using HP ALM
- Requirement Mapping, Defect Management, Tracking & Logging using HP ALM
- Advising development teams of the required scenarios
- Doing peer review of functionalities and giving demo to the stakeholders
- Discussing and finalizing the requirements with stakeholders
- CITI Bank (Credit Cards Collections Process & Document Image Archiving Process)
Collections team
08.2016 - 11.2018
- Is concerned with the credit card debt recovery
- If a customer account is delinquent i.e
- He is unable to pay off his debt, efforts are made to make it again a non-delinquent by giving Offers to the customers
- DSD Collections supports the Cards UAT process for validating application code changes and additions to Universal Collections Desktop (UCD) and Global Payment Utility (GPU)
- In DSD Image, we deal with Images related to cards, its disputes, other related documents and it’s archiving into the database
- Responsibilities:
- Raising or informing to supervisor any issues and also ensure the quality of the product
- Break the test scenarios into test cases and verified the test coverage
- Writing test scenarios and test scripts, test conditions, input test data, and expected results for one or more test streams, including application product, user acceptance and end to end testing
- Work with the application team to resolve any issues that arise out of the testing process
- Responsible for knowledge transferring to new team members
- Responsible for Execution of functional test cases and regression test cases
- Managing test suites and doing defect management in HP ALM
- Worked in Test Data Management team, involved in account conditioning using various tool & Macros such as TBone, HOD, Adjustment Made easy tool
- Test Scenario and Test Case Creation by analyzing new functional requirements
- UAT testing for monthly Releases
- Manage Dashboards to track of client and acceptance issues and publish reports to stakeholders on daily basis
- Managing the regression cycles
- Doing Peer Reviews of other team members
- Responsible for creating and managing documents like Issue Tracker, Understanding Documents,
- Defect Report and Test Run Report.
Education
B. Sc - Information Technology
Shobhit Institute Of Engineering & Technology
MBA - Finance
Chandigarh University
01.2020 - 04.2022
Skills
Technical Skillsundefined
Timeline
09.2022 - Current
MBA - Finance
Chandigarh University
01.2020 - 04.2022
Fiserv, US Credit Unions
07.2019 - 02.2021
Xavient, MUFG Bank
11.2018 - 07.2019
Collections team
08.2016 - 11.2018
B. Sc - Information Technology
Shobhit Institute Of Engineering & Technology
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