Summary
Overview
Work History
Education
Skills
Work Experience
Certification
Languages
Hobbies
Accomplishments
Timeline
Generic
Digvijay Parmar

Digvijay Parmar

Silvassa

Summary

Knowledgeable IT Manager With ERP Functional oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

IT Manager

AMI POLYMER PVT LTD.
Silvassa
02.2021 - Current
  • Compliance:
  • Develop the list of related to information security
  • Develop the list of requirements
  • Coordinate all efforts related to personal data protection

Documentation:

  • Propose the draft of main information security documents – e.g., Information security policy, Classification policy, Access control policy, Acceptable use of assets, Risk assessment and risk treatment methodology, Statement of Applicability, Risk treatment plan, etc.
  • Be responsible for reviewing and updating main documents

Risk management:

  • Teach employees how to perform risk assessment
  • Coordinate the whole process of risk assessment
  • Propose the selection of safeguards
  • Propose the deadlines for safeguards implementation

Human resources management:

  • Perform background verification checks of job candidates
  • Prepare the training and awareness plan for information security.
  • Perform continuous activities related to awareness-raising
  • Performing induction training on security topics for new employees
  • Propose disciplinary actions against employees who performed the security breach

Relationship with top management:

  • Communicate the benefits of information security
  • Propose information security objectives
  • Report on the results of measuring
  • Propose security improvements and corrective actions
  • Propose budget and other required resources for protecting the information and organization
  • Report important requirements of organization
  • Notify top management about the main risks.
  • Report about the implementation of safeguards
  • Advise top executives on all information security matters

Improvements:

  • Ensure that all corrective actions are performed
  • Verify if the corrective actions have eliminated the cause of nonconformities

Asset management:

  • Maintain an inventory of all important information assets
  • Delete the records that are not needed anymore
  • Dispose of media and equipment no longer in use, in a secure way

Third parties:

  • Perform risk assessment for activities to be outsourced
  • Perform background check for candidates for outsourcing partners
  • Define security clauses that must be part of an agreement(NDA)

Communication:

  • Define which types of communication channels are acceptable and which are not
  • Prepare communication equipment to be used in case of an emergency/disaster

Incident management:

  • Receive information about security incidents
  • Coordinate response to security incidents
  • Prepare evidence for legal action following an incident
  • Analyze incidents in order to prevent their recurrence

Business continuity:

  • Coordinate the business impact analysis process and the creation of response plans
  • Coordinate exercising and testing
  • Perform post-incident review of the recovery plans

Technical:

  • Approve appropriate methods for the protection of mobile devices, computer networks, and other communication channels
  • Propose authentication methods, password policy, encryption methods, etc.
  • Propose rules for secure teleworking
  • Define required security features of Internet services
  • Define principles for secure development of information systems
  • Review logs of user activities in order to recognize suspicious behavior

ERP:-

Functional

  • Leveraged on-site observation and personal interviews to identify the team and individual strengths.
  • Produced detailed and relevant reports for use in making business decisions.
  • Taught end users to navigate ERP system by developing and presenting training sessions.
  • Integrated, Microsoft Dynamics systems to connect with applications and data sources.
  • Implemented new ERP systems based on requirements and user needs, assisting with system builds, testing, and deliverables.

Assistant Manager

AUNDEINDIA LTD
Silvassa
10.2011 - 02.2021
  • Oversaw development and implementation of improvements to support and network operations.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Developed team communications and information for meetings.

ERP:

  • Taught end users to navigate ERP system by developing and presenting training sessions.
  • Identified and resolved defects by developing test strategies, testing tools and test scripts.
  • Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
  • Supported smooth launch and user experience through functional end user testing and interface testing.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

IT Executive

BHILOSA INDUSTRIES PVT LTD.
Silvassa
03.2012 - 10.2022
  • Executed troubleshooting and server support in both in-person and remote situations.
  • Diagnosed malfunctions in raise a ticket , directing support tickets to appropriate personnel for remediation.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Managed and monitored installed systems for highest level of availability.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.

ERP:

  • Assisted organization with monitoring all software implementation lifecycles.
  • Configured and executed system software changes.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal clients.
  • Managed use of various types of databases and configured, installed and upgraded new ones.

Education

BCA - Computer Application

Rajasthan University
Rajasthan
07.2008

High School Diploma -

Govt Higher School
Silvassa
07.2001

Skills

  • Documentation and reporting
  • Budget administration
  • Infrastructure development
  • Project lifecycle management
  • Planning and Coordination
  • Requirements analysis
  • Google Workspace/O363 Export/Microsoft Exchange
  • Teamwork and Collaboration/Training and Development
  • System Upgrade Design
  • Remote support
  • System Analysis
  • Storage virtualization/Cloud services
  • Firewalls, VPNs and security products
  • Network infrastructure administration
  • Technical Writing

Work Experience

Over 13 Years of Experience in IT Infrastructure, ERP Functional & Implemation

Certification

  • CompTIA Network+
  • MCSE

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Gujarati
Upper intermediate (B2)

Hobbies

  • Playing Cricket
  • Build electronics.
Building robots or any kind of multi-component responsive device

Accomplishments

  • Collaborated with team of 3 members in the development and implementation of in-house Teamms(ERP) at Aunde india.
  • Microsoft Nav 2016 collaborated and integrated with Azure & private cloud. Apr-2021
  • in-house developed and implementation of ERP- in 2010

Timeline

IT Manager

AMI POLYMER PVT LTD.
02.2021 - Current

IT Executive

BHILOSA INDUSTRIES PVT LTD.
03.2012 - 10.2022

Assistant Manager

AUNDEINDIA LTD
10.2011 - 02.2021

BCA - Computer Application

Rajasthan University

High School Diploma -

Govt Higher School
Digvijay Parmar