DIJILKUMAR D
KOCHI
Summary
Adept in networking and hardware troubleshooting, I've significantly enhanced IT operations at Toc H Institutions, mastering CCTV system design and client relationship management. My expertise spans technical support to operational management, marked by a successful track record in improving system efficiency and training staff, showcasing a blend of technical proficiency and leadership skills.
Overview
12
12
years of professional experience
Work History
IT Technical Support Intern
Toc H Institutions
Kochi
10.2013 - Current
* Maintain and administer computer networks and related computing
environments including computer hardware, systems software, application
software, and all configurations.
* Perform data backup and disaster recovery operations.
* Diagnose, troubleshoot, and resolve hardware, software, or other network and
system problems, and replace defective components when necessary.
* Configure, monitor and maintain email applications or virus protection
software.
* Design, configure, and test computer hardware, networking software and
operating system software.
* Maintain an inventory of parts for emergency repair.
* Train people in computer system use.
* Coordinate with vendors and with company personnel to facilitate purchases.
* Maintain 200+ CCTV, 100 Smart Class,120+computers Units with center hub, Tally, software, etc.
* Provide Technical supports regarding various events contacted in School, college and nursery etc.
Support Engineer
Neural Networks (P) Ltd
KOCHI
04.2013 - 10.2013
* Desktop, Laptops, Printer, Networking-Troubleshooting and servicing, Software
Support Including Tally, Microsoft OEM, Symantec etc.
Tutor
Bits Institute (under CDIT)
HARIPAD
09.2012 - 04.2013
- Presented tutoring workshops and academic support sessions for small groups.
- provide training to students about hardware and networking
- provide practical training in hardware and networking techniques
Education
HIGH SCHOOL -
BOYS HIGHER SECECONDARY SCHOOL
HARIPAD03-2002
Higher Secondary -
Higher Secondary School, Ayaparampu
HARIPAD03-2006
B TECH - Computer Science
LOURDES MATHA COLLEGE
TRIVANDRUM01-2010
DIPLOMA IN HARDWARE AND NETWORKING -
CCE (tamilnadu) Computer Hardware And Networking
SALEM01-2011
Some College (No Degree) - ADCHNE
BITS HAIRIPAD (C-DIT)
HARIPADBachelor of Science - Computer Science
Bharathiar University
Coimbatore01-2018
MBA - Marketing Management
Annamalai University
Coimbatore01-2020
Skills
- Networking, hardware and software troubleshooting ,laptop troubleshooting etc
- Expert in designing and troubleshooting CCTV system/ Networking
- Able to handle operation Management at working atmosphere
- Able to handle sales and customer relationships
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
IT Technical Support Intern
Toc H Institutions
10.2013 - Current
Support Engineer
Neural Networks (P) Ltd
04.2013 - 10.2013
Tutor
Bits Institute (under CDIT)
09.2012 - 04.2013
HIGH SCHOOL -
BOYS HIGHER SECECONDARY SCHOOL
Higher Secondary -
Higher Secondary School, Ayaparampu
B TECH - Computer Science
LOURDES MATHA COLLEGE
DIPLOMA IN HARDWARE AND NETWORKING -
CCE (tamilnadu) Computer Hardware And Networking
Some College (No Degree) - ADCHNE
BITS HAIRIPAD (C-DIT)
Bachelor of Science - Computer Science
Bharathiar University
MBA - Marketing Management
Annamalai University
Similar Profiles
SAHEED AMAOSAHEED AMAO
Technical Support Specialist at TOC LogisticsTechnical Support Specialist at TOC Logistics
Cherie MessinaCherie Messina
Food Service Director at Tic Toc FoodsFood Service Director at Tic Toc Foods
Sukhpreet KaurSukhpreet Kaur
Early Childhood Educator at Gardier Tic TocEarly Childhood Educator at Gardier Tic Toc