Dikcha Rai

1. Quoted Prices to customers and negotiated deals to close sales.

2. Understood Customers requirements and offered products accordingly.

3.Developed and implemented sales strategies to increase market share.

• Responded to emails sent by customers regarding their queries or complaints efficiently.
• Trained new front office staff, providing guidance on company procedures and customer service standards.
• Managed customer complaints and rectified issues to complete satisfaction.

• Collaborated with other departments to provide an excellent guest experience.
• Invited guests to join loyalty programs and special promotions to stay connected.
• Reconciled daily sales transactions against receipts to ensure accuracy of financial data.
• Worked effectively in team environments to make the workplace more productive.

• Greeted walk-in and phone guests, determining interests and needs.
• Handled check-outs for departing guests by providing accurate billing statements and collecting payment when necessary.
• Resolved any customer complaints or issues professionally and efficiently.