Diksha Agrawal
Summary
Strategic and results-driven Business Analyst with 4 years of experience as a Business Analyst/Associate Product Owner in the IT sector, specializing in eCommerce and global cards and payment domains. Additionally, I have 1.5 years of experience as a Deputy Manager in Retail Banking. Recognized as a visionary and creative thinker, I excel at conceptualizing solutions that align advanced analytics with business strategy to meet objectives within acceptable risk levels. I am equipped with strong communication skills and possess a robust sense of leadership, with a proven track record of accomplishments.
Overview
5
5
years of professional experience
Work History
Associate Product Owner
FINASTRA
10.2022 - Current
- Experience of working in CHIPS and FED ISO Migration project.
- Experience of working in GPP.
- Expertise in developing jars in internal interface for MX conversion.
- Got experience of working in two clearings.
- Worked on FRSD documentation, specific to particular client.
- Owned and prioritized product backlog.
- Communicated with development/engineering teams to oversee product building.
- Supported agile methodology adoption across teams, fostering a culture of continuous improvement and adaptability within the organization.
- Prioritized and tracked defects using the bug tracking tool Jira.
IT Business Analyst
Capgemini
04.2022 - 09.2022
- Member of CG Payments CoPs such as ISO20022, Payment Hub.
- Assisting in publishing user-stories for the enhancement of CG propriety Payment Hub Framework.
- Responsible for preparing materials in Learning Development team for migration from older formats to ISO20022 messages.
- Exclosure to SWIFT Message(MT103,MT202,MT940,MT942) and ISO 20022 Message (PACS.008,PACS.009,CAMT.054,CAMT.053)
- Understanding Client requirements and Prioritization of deliverables, Business Requirements Document(BRD), Functional Specification Document(FSD) for smooth release of project.
Business Analyst
Bitinject Software Solution
11.2020 - 04.2022
- Project Detail: Universal Job Portal
- Roles and Responsibilities: Regularly interacting with a product manager to understand new requirements.
- Acting as an interface between business unit, technology teams, and support teams.
- Maintaining requirement traceability matrix.
Deputy Manager
ICICI Bank
05.2019 - 10.2020
- Handling all operation and transaction work ( NEFT, IMPS, RTGS Forex).
- Oversaw branch operations and workflow for consistency.
- Developed and implemented strategies for top-tier customer service.
- Handled all operational and transactional work.
- Oversaw branch operation and workflow for consistency.
- Checked payroll, vendor payments, commissions, and other accounting disbursements for accuracy and compliance.
Education
B.Tech - Electronics And Telecommunications
Rungta College of Engineering And Technology
07.2012 - 07.2016
MBA - Marketing And Analyst
Indira School Of Business Studies
07.2017 - 07.2019
Skills
Knowledge on GPP, CHIPS and FED ISO Migration,
Domain Knowledge in Cards and Payment Practice
Exposure to SWIFT Messages (MT103,MT202,MT940,MT942)and ISO 20022 Message(PACS008,PACS009,CAMT054,CAMT053,Pain013,Pain014)
Clear Understanding of Software Development Life Cycle(SDLC)
Expertise in AGILE Methodology
Experienced in Project Management tool JIRA
Knowledge and Hands-on in SQL
Worked on Starteam,
Worked on GitHub
User Story and use cases
Requirement Gathering (FRD and User story)
Experience in executing (NEFT , IMPS, RTGS Forex)
Ability to learn and adapt quickly and to correctly apply new technologies
Capable of working alone as well as being a team player with strong interpersonal skills
Experience in Client Interfacing and domain consulting
Timeline
Associate Product Owner
FINASTRA
10.2022 - Current
IT Business Analyst
Capgemini
04.2022 - 09.2022
Business Analyst
Bitinject Software Solution
11.2020 - 04.2022
Deputy Manager
ICICI Bank
05.2019 - 10.2020
MBA - Marketing And Analyst
Indira School Of Business Studies
07.2017 - 07.2019
B.Tech - Electronics And Telecommunications
Rungta College of Engineering And Technology
07.2012 - 07.2016