Accomplished in guiding organizations and departments through phases of expansion and transformation. Skilled in cross-functional management and adept at building meaningful relationships. Demonstrating proficiency in crafting and executing communication strategies and outreach programs, I am deeply committed to propelling success through inventive thinking and adept problem-solving. My proficiency in collaborating with diverse groups, including government stakeholders, volunteers, and external audiences, showcases my passion for achieving collective objectives.
• Overhauled employee evaluation processes, refined job descriptions, and aligned compensation structures with roles and responsibilities.
• Pioneered the development of a website aligned with organizational goals, establishing a dynamic social media presence.
• Collaborated on the strategic planning and execution of marketing and communications strategies.
• Engineered robust financial protocols and procedures, ensuring strict cost control and diligent monitoring of disbursements.
• Successfully implemented programs for distinguished institutions, including Wrigleys, Nokia, Standard Chartered Bank, Lady Bamford Charitable Trust and others.
• Effectively overseeing sales, service, and operations as the head of the Basant Lok Branch in New Delhi
• Championing the recruitment, training, and development of a high-performing team through coaching, counselling, and strategic team-building initiatives
• Executing tactical promotions to ensure a robust brand presence, thereby driving enhanced customer acquisition
• Cultivating and sustaining relationships with key influencers in the community and corporate sectors
• Successfully achieving sales targets for mortgages, investments, insurance, and customer acquisition
• Previous roles within the organization include:
Exceptional analytical and critical thinking prowess
Proven team player with assertive communication and strong leadership acumen
Strategic thinker proficient in research, analytics, and marketing
Skilled multitasker with a proven ability to thrive in high-pressure environments
Adept at cultivating and sustaining relationships across diverse stakeholders