JIRA
+ Years of experience
Open To Work
Hi, I’m
DIKSHA JAIN
Project Manager
Delhi
"Every action you take is a vote for the type of person you wish to become."
James Clear
Overview
7
25
% More Accessibility
30
% Fewer doc errors
Summary
Project Manager with 7+ years of experience leading program-level communication, quality, and change management across defense, government, and technology-driven environments. Skilled in producing project documentation and plans to defined lifecycle standards, soliciting business sign-off and governance approvals, and providing implementation oversight from kickoff through completion. Experienced in managing multiple concurrent project deadlines, budgets, and contracted deliverables; facilitating regular stakeholder meetings; and developing standardized processes and methodologies that drive consistent, high-quality delivery. Strong track record of building client relationships, supporting business development, and achieving performance and service metrics. Proficient in Jira, Confluence, Microsoft Project, and Google Workspace.
Skills
- Project Management
- Project Documentation & Planning
- Project coordination
- Governance & Sign-off
- Quality & Change Management
- Budget Management
- Stakeholder Management
- Meeting Facilitation
- Risk Identification & Escalation
- Business Development Support
- Agile
- Schedule development
- Performance monitoring
Software
Python
Tableau
Confluence
Excel
AI tools
Work History
Thirdi Semitech Pvt. Ltd.
Sr. Associate
10.2024 - 01.2026
Job overview
- Led end-to-end project management for multiple concurrent defense projects, producing project plans and documentation to team lifecycle standards and soliciting business sign-off and governance approval at each milestone.
- Provided implementation support and oversight from project initiation through completion, coordinating cross-functional teams to ensure on-time, on-quality delivery.
- Managed multiple concurrent project deadlines, budgets, and contracted deliverables, maintaining centralized, audit-ready project and approval records.
- Facilitated regular project review meetings with stakeholders and leadership to discuss status, issues, and additional needs, and to answer questions in real time.
- Developed and implemented standardized SOPs, quality assurance processes, and change management protocols, reducing documentation errors by 30% and improving execution consistency.
- Drove project quality as lead coordinator on engagements, building weekly and monthly reports (Google Sheets, Jira, Confluence) to track performance metrics and delivery health.
- Implemented Jira-Confluence workflow integration, increasing documentation accessibility by 25% and reducing manual coordination effort.
- Identified risks and schedule dependencies early, escalating proactively to protect timelines and maintain governance standards.
- Coordinated with external partners and vendors on compliance documentation and execution, strengthening client relationships and collaborative governance.
Office of the Principal Scientific Adviser to the Govt. of India, Cabinet Secretariat
Executive Assistant
02.2019 - 09.2024
Job overview
- Served as Executive Assistant to the Scientific Secretary, managing daily schedule, calendar, and priorities across concurrent national science and innovation initiatives.
- Coordinated and prepared the Scientific Secretary for meetings, reviews, and official engagements, including agenda-setting, briefing notes, and follow-up action trackers.
- Managed correspondence, communications, and document flow on behalf of the Scientific Secretary, ensuring timely responses and appropriate routing of sensitive/confidential matters.
- Drafted executive communications, policy briefs, and program documentation for the Scientific Secretary's review and sign-off, aligned to governance standards.
- Organized and facilitated stakeholder meetings and structured governance reviews on the Scientific Secretary's behalf, tracking action items, resolving issues, and escalating risks to keep initiatives on schedule.
- Acted as the primary point of contact between the Scientific Secretary and ministers, scientists, and industry partners, managing key relationships and bridging technical and non-technical stakeholders.
- Coordinated travel, meeting logistics, and event scheduling for the Scientific Secretary, ensuring smooth day-to-day office operations.
- Maintained milestone and program status trackers across concurrent initiatives, providing the Scientific Secretary with timely updates and briefing summaries.
- Handled confidential files, records, and documentation with discretion, maintaining organized and audit-ready records for the office.
Aegis Customer Services Pvt. Ltd. (Flipkart)
Business Operations Executive
05.2018 - 11.2018
Job overview
- Coordinated operational workflows across warehouse and seller-facing teams on the Flipkart account, ensuring SOP and quality compliance across concurrent activities.
- Generated daily compliance reports and operational trackers to improve visibility, support prioritization, and drive performance and customer service metrics.
- Delivered stakeholder support and training, improving query resolution, execution quality, and client relationship consistency across operational teams.
- (deployed on the Flipkart process)
Education
Sikkim Manipal University (SMU)
MBA from Information Technology
11.2014 - 10.2016
Dr. Bhimrao Ambedkar UniversityAgra
Bachelor of Science from Mathematics
07.2010 - 08.2013
Websites
Certification
- PMP, Project Management Institute - In Progress
- API Technical Writing: JSON and XML, Udemy, 2026
- The Complete Agile & Scrum Project Management Course, Udemy, 2026
- Masters Program (Data Science), Simplilearn, 2022
- Python for Data Science, IBM, 2022
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Accomplishments
- Achieved a 30% reduction in documentation errors through effectively helping with the implementation of standardized SOPs and quality assurance processes.
- Achieved a 25% increase in documentation accessibility by introducing Jira–Confluence workflow integration for project documentation and coordination tasks.
- Collaborated with cross-functional teams in the development and execution of the iDEX Defense Projects, coordinating planning, procurement compliance, and partner engagement.
- Achieved on-time, on-quality milestone delivery by completing governance documentation and sign-off processes with accuracy and efficiency across multiple concurrent projects.
- Used Microsoft Excel and Google Sheets to develop weekly and monthly performance tracking spreadsheets for project delivery metrics.
Affiliations
- Project Management Institute (PMI) - Member, 2026
- DAMA-I Individual Professional Membership - Member, 2026
Interests
Emerging Technology - AI in Defense
Reading motivational and personal development books
Yoga
Music