Diksha Jha

Beauty Advisor

Nykaa

Ghatkopar

01.2023 - 02.2023

Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Recommended specific hair and beauty products to meet individual customer needs.
Met sales goals, supporting organizational health through consistent and reliable service.
Processed payments, entering sales in register for prompt customer service.
Followed up with customers to increase satisfaction with purchases and services.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Identified skin and hair needs of customers to provide assistance in choosing best products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Created inviting environment for customers by maintaining store organization and cleanliness.
Recommended complementary purchases to customers, increasing revenue.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Helped customers feel relaxed and comfortable through conversation and personal relatability.