Painting
DIKSHA JOSHI
Accredited Trainer
Rudrapur,Uttarakhand
Summary
To secure a foothold in an esteemed organization, where skills and strengths efficiently for driving the business to success. Successful Trainer with background supporting company daily activities. Highly knowledgeable with skills in managing and coordinating various tasks. Alert and attentive with expert problem-solving skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Accredited Trainer
Webhelp India
Gurugram , Haryana
2020.01 - Current
- SME in Webhelp India for 11 months
- Contact Centre Associate in Webhelp India for 2.5 months
- Training induction & upskill batches in content moderation process
- Providing support and resolving queries related to content moderation
- Preparing training plans for induction or upskill batches
- Sharing PKTs for incentive and knowledge gauging
- Giving policy updates and refresher sessions as required
RECOGNITION:
- Got promoted twice in year
- Got appreciation from client on timely delivery of training batches with 100% throughput
PROJECTS UNDERTAKEN:
- Trained batches in 11 different projects of Tiktok content moderation
- Trained multiple batches in Asia Pacific 2 for three countries
- Worked on action plans for the same Line of business & successfully lifted the performance.
Operations Representative
Apple Care
Gurugram , Haryana
2017.08 - 2017.12
- Established as Operations Representative for Apple Care (Concentrix)
- Performed in flexible shifts with global customers
Education
Diploma - Nutrition And Health Education
IGNOU
Delhi 2018.04 - 2019.03
Bachelor of Science - Foods And Nutrition (specialization)
G.B.Pant University
Pantnagar 2012.08 - 2016.07
Skills
Trainer
Accomplishments
- General Secretary at SPIC MACAY Pantnagar Chapter
- Co-convener of the annual literary & cultural fest
- National medalist in boxing.
Interests
Dancing
Reading
Software
Lark
TCS
MS Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Accredited Trainer
Webhelp India
2020.01 - Current
Diploma - Nutrition And Health Education
IGNOU
2018.04 - 2019.03
Operations Representative
Apple Care
2017.08 - 2017.12
Bachelor of Science - Foods And Nutrition (specialization)
G.B.Pant University
2012.08 - 2016.07
Similar Profiles
Kajal ChadhaKajal Chadha
Business Trainer at Webhelp IndiaBusiness Trainer at Webhelp India
Gaurav KumarGaurav Kumar
Account Manager at Webhelp IndiaAccount Manager at Webhelp India
Prabjot KaurPrabjot Kaur
Advisor (Content Moderation) at Webhelp India (now Concentrix)Advisor (Content Moderation) at Webhelp India (now Concentrix)