Summary
Overview
Work History
Education
Skills
Timeline
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Diksha Joshi

Diksha Joshi

Rajkot

Summary

Customer-focused services supervisor with exemplary history of leading retail teams to unprecedented sales volumes. Deploys strategic long-range planning, expense control and innovative sales strategies and demonstrates constant readiness to meet consumer needs. Motivates and inspires team members to engage with customers and grow business.

Overview

9
9
years of professional experience

Work History

Retail Sales Supervisor

Staples
Regina
02.2023 - Current
  • Delegated work to staff, setting priorities and goals.
  • Collaborated with management team to create promotional campaigns that increased overall sales volume.
  • Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Managed daily operations, client relations and IT.

Food Service Manager

freshii
North Battleford
07.2019 - 02.2022
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
  • Coordinated catering services for special events within the facility.

Class Advisor

TGES
Rajkot
02.2015 - 01.2017
  • Resolved students' personal and interpersonal conflicts with short-term counseling services during school hours.
  • Collaborated with faculty members to develop innovative strategies for engaging students in the classroom setting.
  • Established and supervised peer-counseling and peer-tutoring programs.

Education

MBA - Business Management

Saskatchewan Polytechnic
Moose Jaw, Canada
05.2019

Skills

  • Staff Management
  • Sales Expertise
  • Relationship Building and Management
  • Employee Motivation
  • Customer Service Management
  • Computer Proficiency
  • Creating Marketing Plans
  • Store Process Development
  • Creativity and Originality
  • Critical Thinking

Timeline

Retail Sales Supervisor

Staples
02.2023 - Current

Food Service Manager

freshii
07.2019 - 02.2022

Class Advisor

TGES
02.2015 - 01.2017

MBA - Business Management

Saskatchewan Polytechnic

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Diksha Joshi