Diksha Madeshiya

Team Lead / SME – Credit Bureau Disputes (US Mortgage | Community Loan Servicing)

• Business Analyst / Financial Operations professional with 4+ years of experience across US mortgage servicing, credit bureau disputes, invoicing, compliance, and operations analytics.
• Proven expertise in financial tracking, variance analysis, MIS reporting, stakeholder coordination, and audit readiness.
• Strong background as Team Lead and SME, supporting forecasting, invoicing accuracy, and process optimization in regulated BFSI environments.

• Performed end-to-end pre-purchase mortgage file reviews covering income, credit, collateral, compliance, and risk assessment.
• Reviewed and validated critical mortgage documentation (1003, LE/CD, appraisal, VOE, bank statements) as per GSE and federal guidelines.
• Supported default servicing operations, including foreclosure milestone tracking, vendor coordination, and timeline adherence.
• Processed, validated, and audited default-related invoices (legal fees, escrow advances, property preservation), ensuring accuracy and compliance.
• Conducted discrepancy analysis across systems and coordinated resolutions with internal and external stakeholders.
• Prepared operational and financial reports to support compliance reviews, audits, and management decision-making.