Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic

DIKSHA MALIK Japanese Language Expert

New Delhi

Summary

Dynamic professional with a proven track record at InterContinental Hotel Groups, excelling in strategic planning and problem-solving. Enhanced operational efficiency through innovative process improvements while maintaining financial accuracy. Adept at customer orientation and team collaboration, leveraging language expertise to facilitate communication and drive results.

Overview

6
6
years of professional experience

Work History

Specialist

InterContinental Hotel Groups
10.2024 - Current
  • Maintained accounts receivable, general ledger accounting, and bank reconciliations for hotel financials.
  • Executed regular follow-ups with customers regarding outstanding payments.
  • Translated documents between languages to facilitate communication.
  • Implemented process improvements to enhance operational efficiency.

Senior Analyst

InterContinental Hotel Groups
08.2021 - 10.2024

Service Request Coordinator

British Telecom
01.2020 - 01.2021
  • Ensuring timely response to the customer request and actively providing cost sheet to the business and provide the service.

Japanese Language Expert

Keihin Manufacturing
01.2019 - 01.2020
  • Company Overview: as a Payroll of Career Avenues
  • Worked as an Interpreter under the Native Japanese. Translation of machine manuals. Conducting daily, weekly and monthly production meetings.
  • As a Payroll of Career Avenues

Education

JLPT N2
01-2021

PGDHRM -

Symbiosis
12.2024

BCOM HONS -

Rajdhani College, University of Delhi
12.2019

Skills

  • Strategic planning
  • Problem solving
  • Creative thinking
  • Customer orientation
  • Adaptability
  • Team collaboration

Accomplishments

  • Participated in a Konnichiwa Japan event, Saket.
  • Participated in RBI quiz, 2015
  • Participated in Republic Day Parade, 2010

Disclaimer

I hereby declare the above-mentioned details are true to the best of my knowledge.

Timeline

Specialist

InterContinental Hotel Groups
10.2024 - Current

Senior Analyst

InterContinental Hotel Groups
08.2021 - 10.2024

Service Request Coordinator

British Telecom
01.2020 - 01.2021

Japanese Language Expert

Keihin Manufacturing
01.2019 - 01.2020

JLPT N2

PGDHRM -

Symbiosis

BCOM HONS -

Rajdhani College, University of Delhi

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DIKSHA MALIK Japanese Language Expert