Diksha Mishra

Managed background verification (BGV) processes for North America, ensuring timely completion within three weeks.

Audited vendor background reports, proactively addressing discrepancies.
Released Offer Letters, Employment Agreements, and NDAs through Workday.
Coordinated with multiple vendors and oversaw BGV operations for the Mexico region.
Collaborated with teams on onboarding and documentation, integrating feedback for continuous improvements.
Resolved queries efficiently across multiple email distribution lists.
Partnered with Contract Workforce teams on updates, salary revisions, and promotions.
Contributed to the BGV Process Improvement Program, driving enhancements in efficiency and accuracy

Audited pre-joining and post-joining background reports, identifying and managing discrepancies.

Oversaw candidate onboarding processes in Workday, ensuring seamless integration.
Validated invoices for completed cases and monitored monthly payouts.
Maintained monthly MIS and compliance reports to uphold regulatory standards.
Provided weekly updates on pre/post-background check completion and employee ID creation.
Addressed red flag cases related to salary and education discrepancies, ensuring resolution.
Ensured timely case completion with necessary approvals.
Managed third-party vendor communications, updates, and case status tracking.
Collaborated with CW teams, integrating feedback for process improvements.
Engaged with ER, HRBP, and recruitment teams to resolve employee concerns.

Sent welcome emails from the CHRO to new joiners, fostering engagement from day one.

Maintained and shared lists of BGV-cleared candidates with IT and stakeholders for seamless coordination.
Facilitated business handover based on clearance data, ensuring efficient transitions.
Scheduled onboarding sessions via Zoom for new hires, optimizing the onboarding process.
Conducted structured onboarding sessions (Meet, Greet, and form completion) three times a week.
Reviewed and validated candidate documents, providing timely and accurate feedback.
Submitted corrected documents to the Payroll team on a weekly basis.
Managed candidate records and regularly updated the PF team to ensure compliance.

Reviewed documents for all candidates—full-time employees, trainees, interns, and CWs—to ensure compliance with background verification requirements.

Initiated background checks for eligible candidates through the vendor's portal, ensuring thorough screening.
Communicated with candidates via email and phone to facilitate document collection and address verification queries.
Audited pre-joining and post-joining background reports, proactively identifying and managing discrepancies.
Managed onboarding steps, including hiring processes in Workday and employee ID creation, ensuring seamless integration.
Validated invoices for completed cases and monitored monthly payouts for accuracy and compliance.
Maintained monthly MIS and compliance reports to uphold regulatory standards and operational transparency.
Provided weekly updates on pre/post-background check completion and employee ID issuance.
Addressed red flag cases related to salary and education discrepancies, ensuring timely resolution.
Ensured timely case completion by securing necessary approvals from superiors.

Sourced candidates using advanced internet-based techniques, leveraging search engines, social networking platforms such as LinkedIn, and job portals like Naukri and Monster.

Managed the full lifecycle recruiting process, including professional assessment and verification of skills, experience, availability, relocation willingness, and overall suitability for the role.
Engaged with candidates throughout the hiring process, ensuring continuous communication until successful onboarding with the client’s company.
Maintained comprehensive daily, weekly, and requirement-wise reports to track recruitment progress and optimize hiring strategies.