Diksha Sai
Associate Infrastructure Engineer
Pune,Maharashtra
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Support position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Associate Infrastructure Engineer
Maersk Global Service Centres
Pune
07.2022 - Current
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Managed and monitored installed systems for highest level of availability.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Participated in system development life cycle from requirements analysis through system implementation.
- Facilitated installation processes to deliver project requirements on time.
- Developed proposals for clients outlining project scope and timeline.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
Sr.Admin Executive
CBRE South Asia Pvt Ltd
Pune
04.2018 - 07.2022
- Taking care of hotel and travel arrangement for employer
- Responsible for arranging accommodation for international and domestic travelers
- Negotiate the yearly RFP with hotels
- Process and verify employee cover letter and invite letter for domestic and international travel
- Audit travel desk and make sure adhere to the company policy
- Managing new vendors and contracts
- Coordinated with employee for specialists to take over calls outside their level of support
- Prepares reports of section activities
- Respond to queries of employees about policies and requirements
- Onboarded and trained all incoming junior tech support specialists.
- Procures supplies, equipment, and services for the Department
- Supervises the clerical processing of procurement documents, including following up on delays and the maintenance of related records and controls throughout the acquisition process
- Vendor Management
- Makes comparative evaluation of the quality and features of a product
- Arranges and coordinates testing of competitive products
- Supervises the processing of procurement documents throughout the acquisition process
Admin Executive
Whirlpool of India Pvt Ltd
Pune
12.2015 - 12.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained protocol throughout routine work days and special events.
- Created and updated records and files to maintain document compliance.
- Reviewed information, created models and contributed to decision-making process by forecasting trends.
Guest Relations Executive
Tarawade Clarks Inn
Pune
08.2015 - 12.2015
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Described facility amenities to guests and set up services such as childcare, interpretation and dry cleaning.
- Regulated appropriate staffing levels to meet business and customer requirements.
Education
High School Diploma -
Sadhana Girls School
Pune 06.2010 - 04.2012
B.com - Financial Accounting
S.M Joshi College
Pune 06.2016 - 04.2019
Skills
Persuasive communication style
undefinedTimeline
Associate Infrastructure Engineer
Maersk Global Service Centres
07.2022 - Current
Sr.Admin Executive
CBRE South Asia Pvt Ltd
04.2018 - 07.2022
B.com - Financial Accounting
S.M Joshi College
06.2016 - 04.2019
Admin Executive
Whirlpool of India Pvt Ltd
12.2015 - 12.2018
Guest Relations Executive
Tarawade Clarks Inn
08.2015 - 12.2015
High School Diploma -
Sadhana Girls School
06.2010 - 04.2012
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