Diksha Sharma
Pune
Summary
Certifications:
- Salesforce Certified Admin Salesforce.
- Certified Platform Developer 1.
- Salesforce Certified Omnistudio Developer.
- Salesforce Certified Omnistudio Consultant.
- Salesforce Certified AI Associate,
- Einstein Prediction Builder Accredited Professional.
Overview
6
6
years of professional experience
Work History
Senior Salesforce Consultant
Infosys
Pune
10.2021 - Current
- Actively involved in designing, developing, and implementing the Salesforce solutions across different domains, viz., Telecom, Energy, and Insurance.
- Demonstrated experience in Omni Studio UI/UX using Flex Cards, IPs, Omni Scripts, Vlocity Cards, Vlocity Document Templates, and Integration Procedures, alongside scalable Data Raptors and calculation matrices.
- Elevated user experience by integrating modern JS standards and strategic use of Apex patterns, which resulted in the consistent improvement of the app’s performance, making app experience smoother and more efficient.
- Using Copado for deployment in the CDCI path, Version Control, and User Story Management.
- As a technical lead, I worked with a team of more than 10 members and actively participated in code review, creating technical and functional document etc.
Software Developer
Accenture
Pune
11.2018 - 10.2021
- Involved in requirement gathering from clients, analysis, and complexity estimation.
- Built a robust platform event architecture for a prominent B2C telecom giant, orchestrating data transmission to external systems.
- Used VS Code and GitLab for deployment and version control, and JIRA for project management. Hands-on Salesforce DX and CLI.
- Established security and sharing rules at the object, field, and record levels for different user roles, creating profiles, and configuring permissions according to the organizational hierarchy.
- Spearheaded the Product Development Lifecycle from understanding the Business Case to Implementation.
- Strong in-depth knowledge of Oracle Siebel product structure, including products, promotions, relationships, cardinality, constraints, properties, linked items, Siebel UI configuration, and provisioning/deprovisioning flow of products.
- Maintained technical design documents on each enhancement made to the Siebel Application during minor releases.
- Conducted various knowledge transfer sessions for junior/new resources.
- Collaborated with cross-functional teams, enhancing project success rates by 10%.
Education
Bachelor of Engineering - Information & Technology
Bharti Vidyapeeth College of Engineering
Pune06-2018
Skills
Technical skills:
- LWC Framework (HTML, CSS, Modern JS)
- Apex
- Salesforce Admin Configuration, Asynchronous Apex, API Integration
- SOQL, Object Modelling,
- Vlocity OmniScript, FlexCard, Integration Procedure, DataRaptors
Functional Skills
- Agile, Jira, Bamboo
- CI/CD, Git (GitHub, GitLab, and Bitbucket), Apex PMD, Code Scan, Check Marx, Copado, VS Code, Data Loader
- Check Marx, Copado, VS Code, and Data Loader
Timeline
Senior Salesforce Consultant
Infosys
10.2021 - Current
Software Developer
Accenture
11.2018 - 10.2021
Bachelor of Engineering - Information & Technology
Bharti Vidyapeeth College of Engineering
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