DIKSHA SINGH
SENIOR EXECUTIVE -FINANCE
Gurgaon
Summary
Finance and accounting professional with strong analytical skills and proven track record in financial reporting, budgeting, and compliance. Adept at fostering team collaboration and driving results in dynamic environments. Highly reliable and adaptable with keen ability to manage changing priorities. Proficient in financial software, risk management, and strategic planning, with focus on delivering measurable outcomes.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Executive - Finance & Accounts
Oxyzo Financial Services Limited
05.2024 - Current
- Improved cash flow management through proactive monitoring of accounts receivables and payables.
- Implemented effective risk management frameworks to safeguard company assets while preserving growth potential in a dynamic business environment.
- Delivered timely, accurate monthly financial statements that enabled informed decision-making among senior executives and board members alike.
- Engaged proactively with key stakeholders, both internally and externally, to address financial concerns or opportunities as they arose.
Credit and Collections Analyst
Credflow
11.2023 - 04.2024
- Implemented robust monitoring systems to proactively identify high-risk accounts, enabling targeted collection efforts.
- Managed a diverse portfolio of accounts, ensuring appropriate actions were taken to maintain financial health.
- Maintained compliance with regulatory requirements in all aspects of the credit and collections function.
- Prepared Loan agreements with customers, ensuring all clauses were properly included
Senior Customer Relationship Executive
Varthana Finance Pvt. Ltd
Noida
01.2022 - 10.2023
- Analyzed customer data to identify trends and patterns, informing strategic decision-making processes.
- Implemented CRM software effectively, increasing efficiency in tracking customer interactions and managing follow-ups systematically.
- Collaborated with sales team to identify new business opportunities within existing customer base.
- Coordinated cross-functional teams to address complex client challenges, delivering comprehensive solutions tailored to their specific needs.
Associate Customer Operation
Blackbuck(Zinka logistics solution Pvt Limited)
02.2020 - 01.2022
- Developed and executed sales strategies that led to increased market share and revenue growth.
- Enhanced service quality by conducting call audits and feedback sessions, leading to improved employee performance.
- Demonstrated cross-functional agility by working across three departments, contributing to operational efficiency and team collaboration.mmunication skills, both verbal and written.
Collection Executive
IAXN Telecom
Bengaluru
02.2019 - 07.2020
- Executed proactive debt recovery strategies, successfully resolving delinquent accounts and reducing financial losses.
- Negotiated repayment solutions and credit extensions, ensuring win-win outcomes for customers and the company.
- Delivered high-quality customer service, resolving inquiries and issues promptly to maintain customer satisfaction.
- Accurately recorded and posted customer payments, ensuring integrity in financial records.
- Improved collections success by implementing effective strategies for contacting delinquent clients and negotiating payment plans.
Education
Master - Journalism and Mass Madia
YMCA UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2016 - 01.2018
Bachelor - Journalism and Mass Media
YMCA UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2015 - 01.2016
Skills
Financial analysis and reporting
Strategic business planning
Cash flow management
Cross-functional team leadership
Debt restructuring and negotiation
Microsoft Excel
Timeline
Senior Executive - Finance & Accounts
Oxyzo Financial Services Limited
05.2024 - Current
Credit and Collections Analyst
Credflow
11.2023 - 04.2024
Senior Customer Relationship Executive
Varthana Finance Pvt. Ltd
01.2022 - 10.2023
Associate Customer Operation
Blackbuck(Zinka logistics solution Pvt Limited)
02.2020 - 01.2022
Collection Executive
IAXN Telecom
02.2019 - 07.2020
Master - Journalism and Mass Madia
YMCA UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2016 - 01.2018
Bachelor - Journalism and Mass Media
YMCA UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2015 - 01.2016
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