DIKSHA SRIVASTAVA
Digital Banker
Gorakhpur
Summary
- Self-motivated and hardworking seeking for New opportunity to work in a challenging environment to prove my skills and utilize my knowledge & intelligence in the growth of the organization.
- Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Digital Banker
Indian Bank Global Support Services Limited (IGSSL).
Lucknow
12.2024 - Current
- Performed outbound sales and follow-up calling activities.
- Delivered client services and acquired new relationships by cross-selling relevant products and services.
- Educated clients on services and digital channels.
- Developed strategic plans for day-to-day financial operations.
- Coached staff on products and special programs, identifying client needs and providing referrals.
- Open New Account(Saving & current).
- KYC Process.
- Digital work( Green pin ,ATM Card,UPI,QR).
- solve the Bank related Query of customers.
Education
Bachelor of Science - Bio
DDU Gorakhpur University
10.2022
Intermediate -
Mahanagar Girls Inter Collage Rajendra Nagar
Gorakhpur, India06.2017
High School -
MPIC Kurmapatti Deoria
05.2014
Skills
- Problem solving Skills
- Quick learner
- Presentation skill
- Data Management
- Time Management
- Flexible and Adaptable
- Microsoft Word
- Customer Relations
- Public Speaking
- Team management
- CRM software
- Organization skills
- Sales support
- Customer service
Certification
- CCA (Certificate in computer aplication)
- Diploma in Finance and Retail Banking from Course Pro.
Disclaimer
Thereby declare that content stand above are true and correct to the best of my knowledge and belief
Personal Information
- Father's Name: Mahendra srivastava
- Date of Birth: 1999-05-04
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Digital Banker
Indian Bank Global Support Services Limited (IGSSL).
12.2024 - Current
Bachelor of Science - Bio
DDU Gorakhpur University
Intermediate -
Mahanagar Girls Inter Collage Rajendra Nagar
High School -
MPIC Kurmapatti Deoria
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