Dance
DIKSHA ANAND GAWAND
Specialist
Goregaon
Summary
To be associated with a professional and growing organization that provides ample opportunities to learn and to contribute in the growth of an organization which would help me in acquiring the required knowledge and management skills.
Overview
8
8
years of professional experience
1
1
Language
Work History
Specialist
Ocwen Financial Services Pvt. Ltd
Mumbai
01.2014 - Current
- Process Associate Role-
- Working closely with the production team, supporting them on Tier I Data Extraction, Tier II Data Validation/Updating and Tier III Data Updating/QC: making changes to the system (MSP and Real Servicing)
- Verification of KYC data from various documents such as Note, Mortgage, Loan Modification agreement, Adjustable rate rider, Loan Application, Settlement statement, SSN documents.(idesk,Vault)
- Accurately meeting Hourly Rate Deliverables standards
- Achieving overall targets on a daily, weekly and monthly basis to meet service delivery requirements, handling escalations
- Projects worked
- Modification Reset Project
- Image Scrub Project
- Late Charge
- Specialist Role-
- Worked on multiple Reports such as Downstream Reports,Departmental Reports.
- Handling Leave Tracker and Daily assignment Report for our department.
- Handling Mailbox queries
- Daily Assignment Tracker ,Assignment to the staff and consolidation of staff work.
- Daily /Recurring Call with Staff to resolved queries/doubts challenges they faced.
- if required Training provided to the staff about the Process.
Education
Bachelor of Commerce -
Higher Secondary - Education
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Skills
Interests
Watching Cooking, Fashion Videos on YouTube
Timeline
Specialist
Ocwen Financial Services Pvt. Ltd
01.2014 - Current